Phlebotomy & Specimen Processing Supervisor
Resume:
Dominique Smith
Philadelphia p
*********@*****.***
Experienced Phlebotomy and Specimen Processing Supervisor with over [X] years of laboratory and patient care experience. Proven ability to lead teams, oversee daily laboratory operations, ensure specimen integrity, maintain regulatory compliance, and deliver exceptional patient service. Skilled in staff training, workflow optimization, quality assurance, and resolving operational challenges while maintaining productivity and accuracy.
Detail-oriented and organized Laboratory Assistant with experience receiving, processing, and tracking patient specimens in a fast-paced clinical laboratory environment. Skilled in specimen accessioning, data entry, quality assurance, and maintaining compliance with laboratory safety and regulatory standards. Strong attention to detail, excellent communication skills, and a commitment to providing accurate and timely laboratory support.
Core Qualifications
* Phlebotomy Operations
* Specimen Processing
* Laboratory Workflow Management
* Staff Supervision & Training
* Quality Assurance & Quality Control
* CLIA, CAP, OSHA Compliance
* Electronic Medical Records (EMR)
* Laboratory Information Systems (LIS)
* Patient Care & Customer Service
* Performance Management
* Scheduling & Staffing
* Venipuncture & Capillary Collection
* Specimen Collection & Handling
* Process Improvement
* Inventory & Supply Management
Core Skills
* Specimen Receiving & Accessioning
* Laboratory Information Systems (LIS)
* Medical Terminology
* Sample Processing & Label Verification
* Data Entry & Documentation
* Quality Control
* HIPAA Compliance
* Chain of Custody Procedures
* Time Management
* Customer Service
* Team Collaboration
* Microsoft Office Suite
Professional Experience
Phlebotomy Team Coordinator / Specimen Processing Coordinator
labcorp [springfield Pennsylvania ]
[January,2019] – Present
Perform venipuncture and capillary blood collections for inpatient and outpatient populations.
* Verify patient identity and accurately label specimens according to laboratory protocols.
* Process, prepare, and transport specimens while maintaining specimen integrity.
* Enter patient and specimen information into the Laboratory Information System (LIS).
* Follow infection prevention, safety, and HIPAA standards.
* Explain collection procedures to patients and help ensure a positive experience.
* Maintain inventory of collection supplies and ensure equipment is properly sanitized.
* Collaborate with nurses, physicians, and laboratory staff to support efficient patient care.
* Supervise daily operations of phlebotomy and specimen processing departments.
* Lead, train, mentor, and evaluate a team of phlebotomists and laboratory support staff.
* Ensure compliance with CLIA, CAP, OSHA, and organizational policies.
* Monitor specimen quality, labeling accuracy, and turnaround times.
* Coordinate staffing schedules to maintain adequate departmental coverage.
* Investigate specimen discrepancies and implement corrective actions.
* Collaborate with laboratory leadership to improve workflow efficiency and patient satisfaction.
* Maintain inventory of laboratory supplies and coordinate vendor orders.
* Conduct competency assessments and annual staff evaluations.
* Assist with onboarding and orientation of new employees.
* Monitor key performance indicators and implement quality improvement initiatives.
* Resolve patient concerns professionally while maintaining excellent customer service.
Specimen Receiving Laboratory Assistant
Children’s Hospital of Philadelphia [ phildelipha pa ] October2023 – 2025
* Receive, verify, and accession patient specimens according to laboratory protocols.
* Ensure accurate patient identification and specimen labeling before processing.
* Enter specimen information into the Laboratory Information System (LIS) with a high level of accuracy.
* Prioritize urgent and STAT specimens to support timely testing.
* Communicate with healthcare providers regarding specimen discrepancies and collection issues.
* Maintain compliance with HIPAA, OSHA, and laboratory safety standards.
* Organize and prepare specimens for transport to appropriate testing departments.
* Perform routine quality checks to ensure specimen integrity and proper documentation.
Laboratory Assistant / Medical Support Assistant / phlebotomist
Holly Redeemer [Meadowbrook, PA]
October 2019 - December 2022
Perform venipuncture and capillary blood collections for inpatient and outpatient populations.
* Verify patient identity and accurately label specimens according to laboratory protocols.
* Process, prepare, and transport specimens while maintaining specimen integrity.
* Enter patient and specimen information into the Laboratory Information System (LIS).
* Follow infection prevention, safety, and HIPAA standards.
* Explain collection procedures to patients and help ensure a positive experience.
* Maintain inventory of collection supplies and ensure equipment is properly sanitized.
* Collaborate with nurses, physicians, and laboratory staff to support efficient patient care.
* Assisted with specimen collection, handling, and processing.
* Maintained accurate patient records and laboratory documentation.
* Prepared laboratory supplies and maintained a clean, organized work area.
* Assisted laboratory staff with workflow and inventory management.
* Delivered excellent customer service to patients and healthcare professionals.
Senior Phlebotomist
Jefferson Hospital
[Philadelphia Pennsylvania ]
November,2011-October 2018
* Performed routine and difficult venipuncture procedures for patients of all ages.
* Collected, processed, and prepared specimens for laboratory testing.
* Assisted with training newly hired phlebotomists.
* Maintained specimen integrity through proper collection and handling procedures.
* Ensured compliance with safety and infection control standards. Laboratory Assistant / Phlebotomist
Albert Einstein Medical Center [Philadelphia, PA ]
November 2008 – October 2014
* Collected blood specimens using venipuncture and capillary techniques.
* Verified patient identity and explained collection procedures.
* Properly labeled, processed, and transported specimens to the laboratory.
* Maintained accurate patient records and documentation.
* Followed infection control and safety protocols.
* Assisted laboratory technologists with specimen preparation and routine laboratory duties.
* Maintained inventory of laboratory supp
Education
[world communication High School ]
Philadelphia pa 2006
[Romulus Enterprises ]
Philadelphia pa 2008
Certifications
* Certified Phlebotomy Technician (CPT)
* Basic Life Support (BLS)
* CPR Certification
* OSHA Bloodborne Pathogens Training
* Medical Assistant NHA Certified
* PHLEBOTOMY Certified
Technical Skills pool gtg mom
* Epic
* Cerner
* Sunquest
* Meditech
* Laboratory Information Systems (LIS)
* Microsoft Office Suite
Professional Achievements
* Reduced specimen rejection rates
* Improved laboratory turnaround times through workflow optimization.
* Successfully trained and onboarded more than [50]laboratory employees.
* Maintained high patient satisfaction scores while supervising high-volume collection sites.
* Supported successful laboratory inspections with no major deficiencies
Contact this candidate