CAREER OBJECTIVE
Seeking a position where I can provide a successful and positive addition to an encouraging organization that rewards dedication and loyalty with opportunities for growth, advancement, and development.
PROFESSIONAL EXPERIENCE
LabCorp Drug Development – Oct 2022-Present
-SMART DATABASE DESIGNER - Remote
Specimen Management Allocation Retrieval Transfer
Create / update SMART database to ship and track specimens for global testing and storage using SOWs
Translate all documented customer expectations
Manage and solve technical changes, issues, and concerns globally
-CLINICAL DATABASE DESIGNER*
*Temp through Aston Carter- Remote
Determine and calculate required blood draw tubes and their volumes using VTS or client budget
Assist and consult with kit design as a member of the Blood Volume Team
Interpret and translate SOWs
Perform blinding reviews in which test results and their corresponding visits need specific blinding
Research pending DBSS and notify the responsible party of needed action
Assistance with mini conversions
Manage and solve technical questions and/or concerns
Use of Study Definition, WorkFront, Realm, Zavacor, GOPHER, Veeva, LearningPath
USA Health – May 2020-Oct 2022
-OUTREACH COORDINATOR – Mobile, AL
Patient/sample registration through different interfaces
Coordinate courier picks up from USA clinics
Specimen review and accessioning
Assist with setting up of PSC stations
Point person for Atlas and Ovation training
Collaboration with UAB on COVID testing project
Supply training guides to laboratory clinical personnel for proper collection, processing, and transportation of specimens
Ensure all clinical lab orders are collected, transported, and resulted in a timely manner via daily pending logs
Communicate with clinic staff for various issues (i.e., recollects, verifying orders, ABNs, diagnosis codes, patient insurance, etc.)
Document and resolve errors, issues, and complaints
Assist third party company with Outreach laboratory billing (ICD9/10, EOBs, CPT)
Send Outreach supplies to clinics as needed
Submit information to credentialing for provider addition/update (NPI, PECOS knowledge)
Specimen processing for send out tests to reference labs
Troubleshoot IT, LIS
Software experience in Cerner, Atlas, Ovation, Athena, Change Healthcare-Manning and Lyra
Mobile Infirmary Medical Center – Aug2014-April 2020**
-CUSTOMER SERVICE REPRESENTATIVE*
*Quest Diagnostics 2015-Mar 2020 / LabCorp Mar 2020-Apr 2020
Answer all incoming telephone calls for MIMC and affiliates
Coordinate courier pick ups
Dispatch phlebotomists
Fax laboratory results
Prepare pathology and genetic reports for distribution
Knowledge of various lab test requirements and preparations
Ability to address and resolve a variety of customer complaints
Laboratory and workman’s compensation billing (ICD, CPT codes, modifiers)
Assist with filing pathology slides
Notification of blood products ready for transfusion
Epic, Mainframe, Content Manager, SoftLab, SoftPath, SoftBB, SoftMicro software
-LABORATORY ASSISTANT*
*Temp through Aerotek (Aug 2014-Apr 2015)
Specimen accessioning and laboratory requisitions
Distribution of specimens to appropriate departments
Shipment of specimens to outside laboratories
Greet patients, nurses, physicians, vendors, and others
Verifying patient information for laboratory request
Streak plates for cultures
Perform rapid flu, strep, RSV, and MRSA tests
Training in medical law (i.e., HIPAA, Kickback, and Stark laws); Use of PPE
Experience with centrifuge
Working with various specimen types (i.e., plasma, serum, urine, stool, CSF, various body fluids, formalin, and saline tissue samples)
QLS and IDAA software
Omniphone, Inc. Aug 2006-Mar 2009
-BOOKKEEPER, OFFICE MANAGER, RECEPTIONIST
List of duties can be provided if needed
CONTACT
***************@*****.***
https://www.linkedin.com/in/brittney- rachel-1784a3a2/
EDUCATION
UNIVERISTY OF SOUTH ALABAMA
Mobile, AL
B.S. Biomedical Science (Dec 2019)
Minor in Criminal Justice
Dean’s List
BAKER HIGH SCHOOL
Mobile, AL
High School Diploma (May 2007)
ADDITIONAL SKILLS
Proficient in MS Office applications
Type 50-65 wpm
10-key by touch
Verbal and written communication, problem-solving, organizational, and mathematical, quick learner
Experience working remotely and independently
LICENSES AND CERTIFICATIONS
-Workman’s Compensation
-First Aid/CPR/AED/BLS by American Red Cross
-Respirator certified by OSHA standards
-Backyard Meteorology: The Science of Weather certification from edX Harvard University
-Good Clinical Practices (GCP)
-MLA(ASCP)CM
REFERENCES
References Upon Request
**Started as a temp with Aerotek; offered and accepted permanent position from Quest Diagnostics; contract buyout and acquisition by Labcorp at Mobile Infirmary laboratory location Aerotek (Aug 2014-Apr 2015)/Quest Diagnostics (Apr 2015-Mar 2020)/LabCorp (Mar 2020-April 2020)