Brandon Baccus
Dallas, TX ***** +1-469-***-**** *********@*****.***
Professional Summary
Professional with extensive experience in Operations management, Human Resources and Talent Development. Proven track record of developing and implementing effective training programs. Specializing in talent acquisition and employee development, I possess a comprehensive understanding of what is takes to make a team successful. My strong interpersonal skills and strategic mindset enable me to foster positive workplace cultures while driving organizational success.
Work Experience
Human Resources and Talent Acquisition
BuzzBallz Carrollton, TX
August 2023 to January 2026
• Responsible for managing start-to-end onboarding processes, including scheduling and overseeing drug screenings and background checks.
• Recruited, sourced, and interviewed candidates to fill staffing needs.
• Facilitated new hire orientation sessions to ensure seamless integration into the company.
• Maintained accurate records and ensured compliance with all applicable employment laws and company policies.
• Collaborated with hiring managers to understand staffing requirements and delivered a positive candidate experience while safeguarding sensitive information.
• Responsible for creating the New on boarding process throughout our company. Account Manager
Total Staffing Solutions Carrollton, TX
March 2023 to August 2023
• Overseeing and managing client accounts. I am responsible for ensuring that staffing operations run smoothly at the client's physical location.
• This includes coordinating with the client to understand their staffing needs, manage recruiters, and selecting suitable candidates, onboarding new hires, and managing the day-to-day operations of the staffing.
• Be the main point of contact between the staffing agency and the client, addressing any concerns or issues that may arise and providing excellent customer service.
• Additionally, they monitor performance metrics, provide regular reports, and work to continuously improve processes and relationships.
• Overall, I maintaining strong client relationships. Work History Branch Manager
Paramount Staffing Cedar Hill, TX
October 2016 to September 2022
• Maintained friendly and professional customer interactions.
• Assessed employee performance and developed improvement plans.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Engaged employees in business processes with positive motivational techniques.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Gathered and reviewed customer feedback to improve operations.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Compiled database of loan applicants' credit histories, corporate financial statements and other financial information.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Managing over 350 employees at one site
• Lead assistant on creating Train the Trainer program at Ulta beauty distribution center. Warehouse Manager
Pumps And Controls Mansfield, TX
February 2011 to May 2016
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• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
• Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
• Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
• Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Enhanced slot control of freight in warehouse by optimizing organization efforts.
• Oversaw warehouse staff and maintained efficiency in fast-paced environment.
• Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
• Conducted inventory audits with 96% accuracy following company procedures. HR Generalist
Home Depot (Grand Prairie) Grand Prairie, TX
May 2008 to July 2011
• Employee Relations: Handling employee relations matters, such as providing guidance on company policies, conducting investigations, and resolving conflicts.
• Recruitment and Selection: Assisting with the recruitment process, including sourcing candidates, conducting interviews, and coordinating hiring efforts.
• Training and Development: Collaborating with managers to identify training needs, organizing training programs, and supporting employee development initiatives.
• Performance Management: Implementing performance management processes, conducting performance evaluations, and providing feedback to employees and managers.
• Benefits Administration: Overseeing employee benefit programs, including enrollment, communication, and addressing benefits-related inquiries.
• Compliance: Ensuring compliance with federal, state, and local employment laws and regulations, including monitoring HR policies and practices for legal adherence.
• HR Administration: Maintaining employee records, managing HR systems and databases, and assisting with HR-related documentation and reporting.
• Employee Engagement: Promoting employee engagement and satisfaction through various initiatives, such as employee recognition programs and feedback mechanisms.
• Hiring: Including recruitment and selection. I would assist with sourcing candidates, conducting interviews, and coordinating hiring efforts for the company.
Department Manager
Home Depot Lancaster, TX
February 2004 to April 2008
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Set, enforced and optimized internal policies to maintain responsiveness to demands.
• Devised processes to boost long-term business success and increase profit levels.
• Reviewed shift reports to understand current numbers and trends.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Investigated and resolved departmental non-conformances.
• Helped build and review master service agreements for work eligibility.
• Trained new employees on proper protocols and customer service standards.
• Spearheaded department training for appraisals of new components.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Assisted in recruiting, hiring and training of team members.
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
• Decreased turnover rate by 20%
Operations Manager
Education
Business Management (Associate's degree)
Texas Tech University Lubbock, TX
July 2004 to May 2006
High School Diploma
Duncanville High School Duncanville, TX
May 2000
Skills
Root cause analysis Training and Development Interviewing and Hiring Managing facilities maintenance - Largest number of facilities managed maintenance for simultaneously (4-6 facilities) Facilities maintenance experience within retail industry Emotional intelligence in HR leadership Labor relations department management OEM Transportation planning Strategic planning Leadership Plant management Process improvement Microsoft Word Working in an HR senior management role - Largest organization worked for in an HR senior management role (1000-5000 employees) Onboarding process management Training & development Introducing performance management systems in an HR senior management role - Performance management systems introduced in an HR senior management role (More than 3 systems) Talent acquisition strategy Full cycle recruiting Lean management Organizational development department management HR legal compliance HR sourcing Operational Reporting Managing large-scale HR projects - Large-scale HR projects managed simultaneously (4-5 projects) Hiring and Terminations Data-driven decision making Business Relationship Management Distribution operations Senior leadership Managing human resources teams - Largest human resources team managed (More than 30 members) Learning and development department management Warehouse experience iCIMS Team leadership Recruiting Profit & loss Labor law compliance Relationship management Warehouse safety management Management Renovation project management
- Largest number of facility renovation projects managed (4-5 projects) Quality audits Warehouse management Risk management Facilities maintenance management - Facilities maintenance management (6–10 years) Facilities maintenance experience within manufacturing industry Warehouse staffing Warehouse logistics management Managing preventive maintenance facilities budgets - Largest preventive maintenance facilities budget managed (More than $1M) Managing facilities maintenance teams - Largest facilities maintenance team managed (6-10 team members) HR policy development Schedule management Product development Operations Payroll Facilities maintenance experience within logistics industry Commercial vehicle Employment & labor law Account management Languages
Portuguese
English
Certifications and Licenses
Food Handler Certification
SHRM Senior Certified Professional
SHRM Certified Professional
Senior Professional in Human Resources
Professional In Human Resources
Global Professional in Human Resources
Professional Engineer
Certified Purchasing Manager
CPPB
Certified Supply Chain Professional
Fundamental Payroll Certification
Certified Payroll Professional
Certified Benefits Professional
Series 66
CPA
First Aid Certification
Driver's License
Passenger Endorsement
Series 65
Series 7
Certified Employee Benefit Specialist
Certified Compensation Professional
CPIM
Pallet Jack Certification
OSHA 10
PMI Certification
PMP
NMLS
Confined Space Certification
CDL
MCP
Certified Project Manager
Forklift Certification