Bilingual Data Entry and Customer Service

IVY MARCANO

201-***-**** **********@*****.***

Bilingual (English/Spanish) Medical Billing & Coding Customer Service Warehouse Operations

Professional Summary

Professional, detail-oriented bilingual professional with experience in customer service, warehouse operations, assembly, and medical billing and coding training. Known for reliability, teamwork, and strong communication.

Core Skills

• Microsoft Word, Excel, PowerPoint, Access

• Medical Billing & Coding

• Cash Handling

• Warehouse & Assembly

• Shipping & Receiving

• Customer Service

• Typing (35 WPM)

Professional Experience

Assembly Associate Peerless Umbrella – Newark, NJ

May 2026 – Jul 2026

• Assisted with assembly and production.

• Inspected products.

• Prepared orders for shipping.

• Met production goals.

Cashier ShopRite – Bloomfield, NJ

2021 – 2023

• Processed cash, credit, debit, EBT and coupons.

• Trained new staff.

• Balanced registers and provided customer service.

Warehouse Laborer Multiple Warehouses

2018 – 2021

• Sorted, packed, and organized shipments.

• Operated tools and maintained safety.

Receptionist Hispanic Multi-Purpose Service Center – Paterson, NJ

2016 – 2017

• Managed phones, assisted clients, prepared flyers, bilingual translation.

Education

Academy of Allied Health Sciences – Newark, NJ

Certified Medical Billing & Coding with EHR (2024–2025)

Passaic County Technical Institute – Wayne, NJ

High School Diploma

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