Customer Sales & Consultation Specialist

Stuart (Stu) Schell

425-***-**** - *********@*****.*** - Everett, WA

Professional Experience & Training

Customer Sales Advisor

Lowe’s in Lynnwood, WA

Apr/2019 – Sept/2019

Seasonal CSA for the Inside Lawn and Garden section and products

Continual learning about new and existing products

Continual learning about other sections and products of the store

Active listening to determine customer needs

Consultative no-pressure sales

Walked them to another section and advisor for additional sales

Served as a Cashier for the Frontend, Garden, and Lumber

Trained in the use of the wheeled ladder, highlift, and floorjack

Received commendations for customer service from customers and managers

Skills: Indeed Assessments (May 2020)

Sales: Influence & Negotiation — Highly Proficient

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Inside Sales — Expert

Actively listening and responding appropriately; performing common sales calculations.

Outside Sales — Highly Proficient

Actively listening and responding appropriately; performing common sales calculations.

Active Listening — Highly Proficient

Actively listening and appropriately responding in conversations.

Verbal Communication — Expert

Measures a candidate's ability to effectively convey information when speaking.

Problem Solving — Highly Proficient

Analyzing relevant information when solving problems.

Social Media Skills — Proficient

Measures a candidate's ability to create content, communicate online, and build a brand's reputation.

Additional Professional Experience & Training

Funeral Planner and Conductor

Dignity Memorial Funeral Homes and Cemeteries in King and Snohomish Counties

Job Duties: active compassionate listening in a high-stress situation, clear communication, administration, cooperative design, learning and sharing about products, protocols, and procedures, public speaking

Funeral Director Intern

Chapel of the Resurrection Funeral Home – Bothell, WA

Job Duties: active compassionate listening in a high-stress situation, clear communication, administration, cooperative design, learning and sharing about products, protocols, and procedures, public speaking

Business and Personal Insurance and Investment Advisor/Broker

Schell Financial Solutions - Lynnwood, WA

April 2003 to March 2019 (17 years)

Job Duties: continual learning and sharing about new and existing products, consultative sales and service, communication, administration

Pastor/ Teacher/ Counselor

Assemblies of God & Foursquare Gospel Christian Churches in Lynnwood, Everett, and Snohomish

October 1980 to April 2000 (20 years)

Job Duties: visionary leadership, public and private communications, teaching/training, counseling, administration

Contact this candidate