Administrative & Customer Service Professional

Charlene Runyon

Bryson City, NC ***** +1-828-***-**** ************@******.***

Professional Summary

Accomplished administrative professional with 13 years of experience in customer service, office administration, and data entry. Proficient in Microsoft Office Suite and skilled in managing databases, scheduling appointments, and preparing legal documents. Proven experience in maintaining confidentiality and providing exceptional customer service. Willing to relocate: Anywhere

Work Experience

Server

Everett Street Diner Bryson City, NC

December 2021 to Present

Greeting customers, using POS system to input orders, customer service, all server duties. Adminstrative Assistant/Receptionist

Graziano, Sumners & Young, LLC Township of Hamilton, NJ February 2010 to December 2012

• Prepared and edited correspondence, reports, presentations, and other documents as needed

• Maintained office supplies inventory by anticipating needs and placing orders in a timely manner

• Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members

• Handled sensitive information with utmost confidentiality while maintaining data integrity at all times

• Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items

• Managed and updated company databases, ensuring accuracy and completeness of information

• Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office

• Demonstrated proficiency in using various software applications (e.g., Microsoft Office Suite) to create documents/ spreadsheets/presentations/reports efficiently and accurately Legal Administrative Assistant

Felsenfeld and Clopton, PC Township of Hamilton, NJ June 2000 to October 2007

• Provided comprehensive administrative support to a team of attorneys, managing calendars, scheduling appointments, and coordinating meetings

• Managed incoming and outgoing correspondence, ensuring timely delivery and appropriate distribution

• Maintained electronic and physical filing systems for easy retrieval of important legal documents

• Prepared legal documents such as contracts, briefs, and pleadings with accuracy and attention to detail

• Assisted in the preparation for trials by organizing exhibits, witnesses' files, and other relevant materials

• Managed attorney calendars by scheduling meetings, court appearances, and deadlines

• Maintained confidentiality of sensitive legal documents and client information

• Scheduled appointments/meetings between lawyers/clients/witnesses/judges etc Education

High school diploma

Hamilton North Nottingham Township of Hamilton, NJ September 1996 to May 2000

Skills

Microsoft Word Retail sales Food service Front Desk Data entry Typing/Transcription Bartending Food handling Microsoft Outlook Cash Handling Filing Phone Etiquette Basic math Upselling Host/Hostess Clerical Experience Food industry Restaurant Experience Office Administration English Office Management Serving Experience Cash register Supervising experience Sales 10 Key Data Entry POS Communication skills Busser Microsoft Office Administrative Experience Customer service

Languages

English

Certifications and Licenses

Food Handler Certification

Additional Information

I moved to North Carolina from New Jersey in 2021 and have been employed at the Everett Street Diner. Before I moved to North Carolina I was mostly employed by law firms and did administrative work. I have great administrative skills and I am a quick learner. I feel my skills and experience make me a great asset to any work environment. Charlene Runyon

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