Customer Service, Account Manager, Sales, Human Resources, Administrat

Lori Siebenkittel

Houston, TX 346-***-**** ****.************@*****.*** LinkedIn

Assistant Property Manager Operations & Client Relations

Detail-oriented operations and client relations professional with extensive experience managing day-to-day business operations, financial tracking, and client accounts in fast-paced environments. Known for maintaining organized records, resolving issues quickly, and delivering exceptional customer experiences. Brings 12 years of high-intensity sales experience competing among teams of 100+ professionals and consistently performing among top producers, demonstrating strong work ethic, accountability, and results-driven performance.

Core Skills

Client Relationship Management

Accounts Receivable & Payment Tracking

Financial & Operational Reporting

Conflict Resolution & Customer Service

Market Research & Competitive Analysis

Team Training & Administrative Leadership

Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)

CRM & Database Systems (Salesforce, Bullhorn)

Professional Experience

Bradsby Group

Division Manager – Houston Office

Houston, TX 2013 – 2025

Served as the Houston Division Manager for a Denver-based high-producing executive recruiting firm, overseeing operations, client relationships, and recruiting initiatives across multiple industries including industrial, manufacturing, and oil & gas. Responsible for placing high-level executive and leadership roles while managing financial tracking, reporting, and operational processes.

Key Responsibilities & Achievements

Directed day-to-day operations for the Houston division while managing client relationships, financial tracking, and operational workflows.

Recruited and placed high-salary executive and leadership roles within industrial, manufacturing, and oil & gas sectors.

Managed heavy account management responsibilities, maintaining close relationships with clients and candidates to ensure successful placements, long-term retention, and overall job fit.

Maintained detailed financial records including billing, revenue tracking, and account balances while ensuring reporting accuracy.

Oversaw accounts and ensured timely collection of payments while maintaining organized documentation.

Reviewed records and files to identify deadlines, account issues, and operational follow-ups.

Prepared weekly and monthly operational and financial reports for leadership.

Resolved client concerns and service issues while maintaining a high level of customer satisfaction.

Conducted competitive market research and analysis to support business growth strategies.

Trained and mentored team members on systems, processes, and service standards.

Maintained organized digital systems and documentation to support efficient operations.

Supported leadership by assuming operational responsibilities and ensuring continuity of business operations when needed.

Thrived in a highly competitive sales environment for over 12 years, consistently ranking among top performers while competing with more than 100 professionals.

Performance Highlights

Top Biller – Houston Office generating $172K in revenue

Top Biller – Oil & Gas Division generating $310K in revenue

Top Biller – Manufacturing Division generating $240K in revenue

Technology

Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)

Salesforce

Bullhorn CRM

ZoomInfo

LinkedIn Recruiter

Monster

Education

Bachelor of Business Administration (BBA)

Texas A&M University – Commerce

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