Tracy Petrucci
Orlando, FL +1-708-***-**** *****.********.**@*****.***
SUMMARY
Detail-oriented professional with 23+ years in high-volume coordination and data management. Skilled in accurate data entry, verifying and maintaining records using Excel and database tools while ensuring process compliance. Proven ability to organize information, meet tight deadlines, and collaborate effectively to support operational initiatives. WORK EXPERIENCE
JEWEL OSCO 2001 - 2025
Personal Coordinator Arlington Heights, IL
• Manage end-to-end resource logistics and staffing, accurately input and update employee and operational data using data entry software to ensure 100% process compliance enforcement.
• Track personnel availability and support skills repository management by identifying qualified talent at job fairs to meet organizational capacity planning needs.
• Create and maintain detailed forecast reporting and utilization data using Microsoft Excel, data management tools, and database software, serving as a precursor to automated PSA solutions.
• Report on sensitive employee data and financial documentation, verify data accuracy, and maintain organized records while ensuring strict system hygiene and adherence to privacy standards and regulatory requirements.
• Implement effective problem-solving strategies to resolve complex stakeholder inquiries, maintaining high levels of customer service in a professional services environment.
• Utilize advanced time management and attention to detail to prioritize competing administrative tasks, ensuring that all resource schedules are reflected accurately across internal systems.
• Review and verify data for accuracy before entry into database software, maintaining organized and up-to-date records to support various project initiatives.
EDUCATION
WESTWOOD COLLEGE-CHICAGO LOOP-CHICAGO, IL 2007 - 2008 College, Medical Billing & Coding Chicago, IL
• GPA: 3.77
STEINMETZ ACADEMIC CENTRE HIGH SCHOOL-CHICAGO, IL Sep 1982 - Jun 1986 High school diploma, Upper secondary education Chicago, IL ADDITIONAL SKILLS
• Resource & Operations Management: Resource Management, Staffing, Utilization Trend Analysis, Forecast Reporting, Capacity Planning, Skills Repository Management, Process Compliance Enforcement
• Tools & Platforms: PSA Solutions, FinancialForce, Microsoft Excel, Microsoft Word, Microsoft Outlook, Windows, Data Management Tools, Data Entry Software, Database Software
• Compliance & Administration: HIPAA Compliance, Data Hygiene, Medical Terminology, Claims Processing, Medical Billing, Insurance Reimbursement
• Professional Soft Skills: Time Management, Customer Service, Problem-solving, Attention to Detail, Data Analysis, Stakeholder Communication
CERTIFICATIONS
• Medical Coding Certificate: Credentialing Body (August 2007) LANGUAGES
• English (Fluent)