Customer Service Server and Pet Sitter

Joy Walters

**** ******* ** ******, **, MD ***** +1-202-***-**** ************@*****.***

Professional Summary

Energetic server with over 2 years of hospitality experience and a strong record in customer service. Proficient in Toast POS, cash handling, and maintaining a clean, organized service area. Demonstrates excellent communication and multitasking abilities, ensuring a dynamic and inviting environment for guests. Skilled in preparing orders, engaging patrons, and upholding food safety standards.

Work Experience

Server

Jasper's Restaurant Maryland

June 2024 to Present

• Delivered exceptional customer service by greeting guests warmly and attending to their needs, enhancing guest satisfaction

• Served cocktails and prepared beverages following recipes and company standards, ensuring quality and consistency

• Accurately processed food and beverage orders using POS systems, including cash and credit transactions

• Supported efficient restaurant operations by bussing tables and running food promptly

• Maintained cleanliness and organization of service areas to uphold food safety and sanitation standards Dog Walker/Pet Sitter

A Walk in the Park Maryland

April 2020 to July 2023

• Provided reliable pet sitting and dog walking services, demonstrating responsibility and time management

• Ensured safety and well-being of pets during walks and visits

• Maintained positive client relationships through dependable service Education

Music (Associate's degree)

Prince Georges Community College

January 2025 to Present

Skills

Customer service Food handling Food service POS Cash Handling Serving Restaurant experience Food safety Toast POS Basic math Guest relations Hospitality Certifications and Licenses

Driver's License

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