Front Office Coordinator and Insurance Verification
Resume:
Lauren Chesnutt
Contact:
**********@*****.***
**** ********* ******* *********, ** 28470
SKILLS
Customer service care, Insurance authorizations, verification of benefits, organization.
EXPERIENCE
Doctor Michael Cahn, Vein Specialist and General Surgeon –Front office coordinator/reception
September 2023- Present
- Verify Insurance Coverage
- Input Referrals and Patient Demographics
- Manage Copays
- Create and Manage Schedule/ Patient Visits
- Consult with Medical Doctors, Workers Compensation, Surgeons, and Insurance Companies.
- Request Authorization for additional visits from insurance companies.
- Send therapy notes, dates of service, and progress notes to referring MD, insurance companies, WC, etc
- Provide excellent and professional customer service
- Manage meetings with sales representatives
Benchmark Physical Therapy- Office Coordinator
May 2023- September 2023
- Verify Insurance Coverage
- Input Referrals and Patient Demographics
- Manage Copays
- Create and Manage Schedule/ Patient Visits
- Consult with Medical Doctors, Workers Compensation, Surgeons, and Insurance Companies.
I. Request Authorization for additional visits from insurance companies. II.Review received Plan of Care from referring MD, and implemented them into the patient's chart.
III. Send therapy notes, dates of service, and progress notes to referring MD, insurance companies, WC, etc.
- Order medical supplies
- Provide excellent and professional customer service EDUCATION
East Carolina University - Bachelors of Science in University Studies 2020-2023 Minor- Public Health and Psychology
Brunswick Community College- 2019-2020
Transferred to four year university
Vandalia Christian School - Graduated May 2018
K-3 through 12th grade
Honors Diploma
Student Council Treasurer 2016, Secretary 2017, and Vice President 2018.
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