Warehouse Operations & Billing Supervisor

DAVID VIRELLA

Harrison, NJ 848-***-**** **********@*****.***

Bilingual: English / Spanish

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PROFESSIONAL SUMMARY

Versatile operations and customer service professional with 15+ years of experience across warehouse operations, logistics, healthcare support, billing, and administrative environments. Proven leader with experience supervising multi-shift teams, coordinating high-volume workflows, managing documentation, and maintaining safety and compliance standards. Adaptable, dependable, and skilled at improving operational efficiency in fast-paced settings.

CORE COMPETENCIES

Operations Management Warehouse Supervision Distribution & Logistics Shipping & Receiving Accounts Receivable Billing & Invoice Verification Customer Service Team Leadership Dispatch Coordination Inventory Control RF Scanners AS400 WMS EMR/EHR Systems Administrative Support Documentation Review Safety Compliance Microsoft Excel Outlook Word

PROFESSIONAL EXPERIENCE

Warehouse Supervisor – LaGrou Distribution, Des Plaines, IL

June 2004 – December 2021

Supervised 12 full-time employees across 1st and 2nd shifts in a high-volume indoor distribution environment.

Managed dock operations averaging 50+ inbound and outbound trucks per shift.

Oversaw shipping, receiving, staging, freight consolidation, and dispatch coordination.

Utilized RF scanners, AS400, and warehouse management systems to track inventory and verify shipment accuracy.

Trained new hires and temporary labor on operational procedures and safety standards.

Ensured compliance with workplace safety protocols and maintained organized workflow.

Billing Representative – AEZ Rent A Car, Kearny, NJ

September 2025 – Present

Managed accounts receivable, invoice verification, and payment tracking.

Communicated with insurance companies and customers to resolve discrepancies.

Maintained accurate financial and operational documentation.

Clinical Specialist (Certified) – Visionworks, Shrewsbury, NJ

November 2022 – July 2025

Managed patient scheduling, documentation, and insurance verification.

Conducted pre-testing procedures and supported daily clinical operations.

Maintained regulatory compliance and accurate EMR documentation.

Guest Activity Attendant – Wyndham Resort, Fajardo, PR

May 2003 – December 2003

Provided customer service support in hospitality and recreational settings.

Ensured guest safety and coordinated daily activities.

EDUCATION

High School Diploma – St. Anthony High School, Jersey City, NJ

CERTIFICATIONS

Pallet Jack Certified

CPR Certified

Certified Ophthalmic Assistant

Certified Ophthalmic Technician

Valid Driver’s License

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