Mesha Thomas
Sacramento, CA *****
******.*****@*****.***
Professional Summary
I recently completed the UEI Medical Billing and Coding program with honors and I am excited to begin my career in the healthcare administrative field. I am currently finishing my externship, where I have gained hands-on experience in claims processing, insurance verification, coding accuracy, and patient documentation. I am highly motivated, adaptable, and eager to learn. With over 20 years of customer service and management experience, I bring strong communication skills, professionalism, and reliability. I am confident that my dedication, work ethic, and ability to learn quickly will make me a valuable asset to your company.
Work Experience
Ambulance Billing Specialist
Sharp Ambulance Billing-Fair Oaks, CA
October 2025 to Present
Claim creation, insurance verification, payment and follow up, patient billing, record keeping, compliance Key Carrier
The Save Mart Companies-Elk Grove, CA
August 2025 to Present
count down registers close out lottery machine returns customer service/ complaints Store Manager
The UPS Store-Orangevale, CA
October 2024 to July 2025
Training hiring firing schedules payroll shipping fingerprinting notary services Store Manager
RL Liquidators LLC-Sacramento, CA
August 2023 to October 2024
Hiring firing training schedules payroll deposits
Store Manager
Arco AM-PM-Sacramento, CA
November 2019 to August 2023
• Managed all aspects of running store
Activities Assistant
Stock Ranch Retirement Community-Citrus Heights, CA September 2019 to November 2019
Drive residents to appointment assist activities director in daily activities Route Sales Representative
Frito-lay, PepsiCo-Sacramento, CA
December 2017 to June 2019
Daily delivery sales to various stores,gas stations, Wal-Mart's,raileys etc. Front End Lead
99 Cents Only Store-Sacramento, CA
April 2017 to December 2017
Retail store front end lead. I manage a team of 7 cashiers at a time.i am in control of front end flow,i balance cash daily, paperwork completed daily. Maintain exceptional customer service. Backroom Coordinator
TJ Maxx-Davis, CA
September 2015 to March 2017
Responsibilities
Intake, processing and directing inventory to proper departments daily, Head of a 4 member team making sure that they are responsible and fulfilling their duties, responsible for making sure that my daily reports are accurate and on time
Accomplishments
Team leadership empowerment coaching
Skills Used
Exceptional customer service skills
Store Manager
Dollar General-North Tonawanda, NY
March 2013 to July 2015
Responsibilities
Delivered superior customer service while working hands on with the general public,hiring,firing,schedules,payroll,training,recruiting also generated and distributed daily reports to appropriate personal
Accomplishments
Gained valuable experience as the store manager of my own store location Skills Used
Leader, fast learner,motivator exceptional customer service skills Inventory Specialist
WIS International-Niagara Falls, NY
April 2012 to January 2013
Responsibilities
High speeds and accuracy maintained while counting SKU for major corporation's Accomplishments
Learned how companies do certain types of inventories Skills Used
Exceptional customer service skills
Program Assistant
Childcare Development Center-Twentynine Palms, CA
March 2010 to March 2012
Responsibilities
Planned programs for children1&2
Accomplishments
Contributed to the growth and mind expansion of our youngsters Skills Used
Exceptional customer service skills
Education
Medical Billing & Coding (Trade school)
UEI College-North Sacramento, CA
March 2025 to December 2025
attended UEI completed all MODS with honors went thru externship from October through December 2025 CPR certification HIPPA certification GPA 3.6 High school or equivalent
Bennett High School
Some college
Skills
• Grocery store
• Management
• Merchandising
• Store management
• Employee Orientation
• POS
• Interviewing
• Microsoft Excel
• Profit & loss
• Lending
• Store Management Experience
• Notary public
• Assistant Manager Experience
• Conflict management
• Customer Service
• Cash Handling
• Medical billing
• Medical claim denial management
• Assisted Living
• Sales
• Pricing
• Purchasing
• Math
• Medical records
• Recreation
• Attention to detail
• Retail management
• Supervising experience
• Sales management
• Payroll
• Cash register
• Windows
• CDL
• Basic math
• Continuing medical education (CME) training
• Insurance medical billing
• ICD-10
• Phone etiquette
• Recruiting
• Office management
• Leadership
Certifications and Licenses
Certified HIPAA Professional (CHP)
Certified Notary Public
Driver's License
Food Handler Certification
CDL
ServSafe
Non-CDL Class C