Customer Service Specialist and Accounts Support

E N T H U S I A S T I C A N D D E T A I L - O R I E N T E D I N D I V I D U A L W I T H A S T R O N G F O U N D A T I O N I N C U S T O M E R S E R V I C E A N D COMMUNICATION, S E E K I N G A N A C C O U N T S R E C E I V A B L E S P E C I A L I S T P O S I T I O N . I B R I N G A K E E N E Y E F O R D E T A I L, E X C E L L E N T O R G A N I Z A T I O N A L A B I L I T I E S, A N D A P R O A C T I V E A P P R O A C H T O L E A R N I N G . K N O WN F O R B E I N G H I G H L Y R E L I A B L E W I T H A S U P E R B W O R K E T H I C, I A M E A G E R T O L E V E R A G E M Y S K I L L S I N M A N A G I N G F I N A N C I A L T R A N S A C T I O N S A N D S U P P O R T I N G E F F I C I E N T A C C O U N T S R E C E I V A B L E O P E R A T I O N S . C O MMITTED T O A P P L Y I N G M Y S T R O N G A N A L Y T I C A L S K I L L S A N D E N T H U S I A S M F O R A C C U R A C Y T O C O N T R I B U T E E F F E C T I V E L Y T O Y O U R T E A M .

Skills

Software Proficiency

Communication

Organization

Attention to Detail

Professionalism

Problem-Solving

Finacial Reporting

Time Management

Continuing Education

Education

HighSchool Diploma

2016-2020

FRANKLIN CENTRAL HIGHSCHOOL

ESTHETICS Program

January 2024- September 2024

INDIANA WELLNESS COLLEGE

Experience

Server

Flight Attendant

August 2023- Present

August 2022- December 2023

TEXAS ROADHOUSE

Providing excellent customer service to ensure a positive dining experience.

Processing payments accurately, which may include operating a POS system, handling cash, and processing credit card transactions. Addressing customer complaints or concerns professionally. REPUBLIC AIRWAYS

Collaborating closely with other flight crew to deliver efficient and professional service. This involves coordinating tasks, supporting each other during emergencies, and ensuring smooth operations. Maintaining a professional appearance and demeanor at all times while representing the airline.

Providing exceptional customer service to passengers by assisting with boarding, seating arrangements, and helping with luggage. Addressing passenger inquiries, serving meals and beverages, and ensuring passenger comfort throughout the flight.

Special Education Teacher Assistant

July 2022- May 2023

CLINTON YOUNG ELEMENTARY SCHOOL

Worked along with the special education teacher to implement lesson plans and instructional activities tailored to meet the individualized education plans (IEPs) of students with disabilities or special needs. Communicated student progress, challenges, and achievements with teachers, parents/guardians, and other school staff. Participating in training sessions, workshops, and professional development opportunities to enhance knowledge and skills related to special education.

317-***-****

*******.*********@*****.***

Molli Nordman

Indianapolis IN 46217

References

Available Upon Request

Contact this candidate