Experienced HR Operations & Personnel Specialist

Carmita Watson

*********@*****.*** 662-***-**** P.O. Box 2022 West Helena, AR 72390

SUMMARY Seeking State Personnel Specialist role with 17 years of experience in HR operations and management. Expertise in employee classifications, compensation levels, performance management, and salary structure. Proven skills in conflict resolution, policy

implementation, and enhancing recruitment processes to optimize organizational efficiency and effectiveness.

WORK EXPERIENCE AR Dept of Corrections West Helena, AR

Administrative Coordinator Mar 2025 - Present

•Provide comprehensive administrative and operational support to HR managers and staff, enhancing recruitment processes and maintaining employee records.

•Assist in the execution of payroll and benefits administration, ensuring accuracy and compliance with organizational policies.

•Support overall HR department functions, contributing to the efficient management of human resources operations.

Forrest City Medical Center Forrest City, AR

Admissions Clerk Apr 2024 - Mar 2025

•Verified insurance information to ensure accurate billing and reduce claim rejections.

•Collected and organized necessary documentation to streamline patient admissions.

•Coordinated with medical staff to facilitate efficient and accurate patient intake.

Helena Industries

Procurement Associate Oct 2021 - May 2023

•Established and nurtured professional relationships across the organization, promoting team success and collaboration.

•Managed customer communications, leading to improved customer experience and a boost in sales.

•Oversaw inventory management, optimizing sales through strategic product arrangement and stock repositioning.

Walmart

Assistant Manager Jun 2007 - Jun 2021

•Mentored and motivated team members to enhance performance and achieve daily targets.

•Delegated tasks and coordinated activities for a team of 500 employees to streamline operational efficiency.

•Analyzed performance metrics to support the development of strategic improvement plans.

EDUCATION Colorado Technical University Colorado Springs, CO

MBA, Human Resources Jun 2024

Colorado Technical University Colorado Springs, CO

Bachelor of Science, Business Management/ Human Resources Nov 2022

SKILLS Attention to Detail • Reliable and Punctual • MS Office • Excellent Communication and

Interpersonal Skills • Building Customer Relationships and Loyalty • File and Records

Management • Issue Resolution • Policy Implementation • OSHA Requirements •

Hiring and Retention Strategies • Interviewing and Prescreening • Records Maintenance •

Records Management • Employee Performance Reviews • Annual Evaluations • Eligibility

Determinations • Form Processing • Recruitment Strategy Development • Tracking Metrics New Hire Follow-Up • Leadership • Problem-Solving • Organizational • Analytical •

Communication • Team Collaboration • Communication Skills • Analytical Skills • Report Preparation • Policy Development

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