Remote Information Support Associate Candidate
Resume:
Summary
A versatile and creative business owner and music educator fuses a background in customer service and music performance with expertise in customer service to deliver quality, customized marketing, web content, and curriculum. Provides sales support and highly-rated client service. Knowledgeable customer service representative with 20 years of experience providing valued customer service to every company's most demanding clients and customers, able to resolve concerns and problems quickly and efficiently
Education
Coastal Carolina University
Music Education • Conway, SC
Attended for one year to complete the program, college curriculum changes prohibited me from completion. Prominent coursework: Classroom Education, Music Education, Vocal Diction, Vocal Performance, Conducting Coastal Carolina University
Music -Performance • Conway, SC
Completed Prominent coursework: Music Theory 1-4, Piano 1, Vocal Performance 1-4. Chamber Choir, Concert Choir and Concert Band Member. Performed various concerts and musicals from 2004-2007. Horry Georgetown Technical College
Business Management • Conway, SC
Prominent coursework: Intro to Small Business Management, Speech, Intro to Business Ethics Liberty University
Music • Lynchburg, VA
Received the All Faith Chapel Scholarship in 1990. Member of the American Sign Language Club
Student Member of the Music Teachers National Assocation Skills
Communication skills, Customer service, Office experience, Data entry Experience
Saving Grace Music School
Owner/Operator • Myrtle Beach, Sc
Founded and manages a small music education business Provides individualized instruction tailored to each student's skill level and learning style Organizes and directs rehearsals, shows, and ensembles Deborah Kithianis
Myrtle Beach, SC
***********@*****.***
07/2006 - Present
02/2014 - 06/2017
09/1999 - 05/2007
03/1999 - 09/1999
08/1992 - 01/1993
06/1988 - 02/1990
Demonstrates strong attention to detail in managing all aspects of the business Collaborateswith cross-functional teams to ensure successful operations Utilizes strong organizational skills to manage multiple tasks simultaneously Unemployed/ HomeMaker
Many • Myrtle Beach, SC
Managed and organized a 7-person household, developing strong time management and multitasking skills. Advised and assisted the family of 7 in planning meals, purchasing, and preparing foods. Cleaned and maintained home, dusted furniture, mopped floors and deep-cleaned bathrooms and kitchen weekly Bridgewater Academy Charter School
Music Teacher/K-8 • Myrtle Beach, SC
Developed and implemented a comprehensive music curriculum focusing on fundamental skills and musical theory Demonstrated strong attention to detail and ability to follow structured processes in creating engaging lesson plans for music education
Showcased strong organizational skills by organizing field trips to live performances for student enrichment Demonstrated ability to manage multiple tasks simultaneously in a classroom setting Utilized basic understanding of operational processes to ensure inclusivity in music education Lanes Professional Pest Elimination, Inc.
Customer Service Representative • Surfside Beach, SC Kept accurate records of all interactions, including customer names, addresses, phone numbers, credit card information, and product sales
Handled front office responsibilities. ie. determining needs of office guests, applicants, deliveries, etc. Used computer programs inputting schedules, customer information and printing Responsible for organization of Material Safety Data Sheet and Labels Binders for all staff. Antimite Termite & Pest Control-Escondido, CA
Data Entry/Customer Service Representative • Escondido, CA Accurately entered and maintained large volumes of data into company database Organized and filed physical and electronic documents for easy retrieval Worked closely with supervisors and managers to prioritize urgent data entry requests Maintained a high level of attention to detail while entering complex information Maintained a positive attitude and professional demeanor even when faced with challenging or difficult customers Private Assisted Living Hospital (no longer open)
CNA - Certified Nursing Assistant • Oceanside, CA
Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing.
Monitored vital signs and reported any changes or abnormalities to the nursing staff Assisted in transferring patients from beds to wheelchairs or other mobility devices. Ensured a clean and safe environment for patients by maintaining cleanliness in patient rooms and common areas. Assisted with feeding patients who required assistance or had special dietary needs. Responded promptly to call lights and requests for assistance from patients Del Taco
Taco Bar • Ridgecrest, CA
Constructed tacos, burritos, quesadillas, and other Mexican dishes following exact Del Taco recipes at a fast, efficient pace.
Monitored food freshness and ensured proper holding temperatures of ingredients throughout the day. Regularly checked and replenished prep stations with salsas, cheeses, proteins, and other necessary ingredients. Adhered to food-safety and hygiene standards by continually sanitizing prep tables, washing hands, and maintaining a clean workspace.
05/1986 - 08/1989
R&B Ranch
Ranch Hand/Laborer Horses only • Ridgecrest, CA
• Maintained cleanliness of barns, and stable areas
• Worked closely with veterinarians during routine check-ups for horses
• Provided support during seasonal activities by baling hay
• Assisted with daily ranch operations, including bathing, feeding and watering horses
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