Sales, Production & Transportation Manager

Isabella Familia

Fuquay-Varina, NC ***** +1-401-***-**** **********@*****.***

Work Experience

Sales and Production Manager

Production Construction Inc. Raleigh, NC

February 2026 to Present

• Manage daily production operations to ensure projects or products are completed on time, within budget, and to quality standards

• Coordinate labor, materials, equipment, and scheduling to optimize production efficiency

• Monitor workflow and implement process improvements to increase productivity and reduce waste

• Oversee inventory levels, procurement, and supply chain coordination as needed

• Develop and execute sales strategies to achieve revenue targets and business growth goals

• Build and maintain strong relationships with clients, vendors, and key stakeholders

• Prepare and present sales proposals, estimates, and contracts to clients

• Track sales performance metrics and adjust strategies to improve conversion rates and profitability

• Collaborate with project managers, production teams, and leadership to align sales commitments with production capacity

• Resolve customer concerns, change orders, and project issues in a timely and professional manner School Bus Driver

Wake County Public School System Fuquay-Varina, NC June 2024 to March 2026

• Safely operated passenger buses on assigned routes while following traffic laws and company policies.

• Transported passengers to designated locations in a timely and professional manner.

• Conducted pre-trip and post-trip vehicle inspections to ensure safety and compliance.

• Assisted passengers with boarding, exiting, and securing mobility devices when needed.

• Maintained accurate route logs, mileage records, and incident reports.

• Monitored passenger behavior and enforced safety regulations.

• Provided excellent customer service by answering questions and assisting riders.

• Communicated with dispatch regarding route changes, delays, emergencies, and vehicle issues.

• Managed fare collection and verified passenger tickets or passes.

• Responded appropriately to traffic conditions, weather hazards, and emergency situations.

• Kept the vehicle clean, fueled, and ready for daily operation.

• Performed basic troubleshooting and reported maintenance concerns promptly.

• Maintained a valid Commercial Driver’s License (CDL) and complied with DOT regulations.

• Followed scheduled routes while ensuring passenger comfort and safety.

• Handled difficult situations calmly and professionally while maintaining a positive public image. School Bus Driver

First Student Lincoln, RI

September 2022 to April 2024

Operating school bus.

Safety transportation of students.

Daily inspection pre trip and post trip.

Shuttles.

Traffic laws.

Vehicle maintenance.

• Experience with daily vehicle inspections

• Experience with two-way radio calls

• Experience keeping records, such as passenger counts and safety logs

• Experience helping train new drivers

Veterinary Technician

Coastal Animal clinic Clearwater, FL

June 2020 to February 2021

• helping Veterinarians, checking patient vital signs, cleaning and wrapping wounds, performing tests, administering treatments, updating records, and sanitizing working areas.

• Perform physical examinations of various medium-sized to large patients.

• Placed IV catheters, assisted with surgical procedures and sterilized instruments.

• Maintained a positive and collaborative attitude under stressful situations. Warehouse Associate

International Hair and Beauty Systems Largo, FL

December 2019 to April 2020

LLC

• Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.

•

Packed and labeled merchandise to prepare for loading and shipment to customers. • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.

• Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers. • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.

Bartender

Charlotte's Cabaret Tampa, FL

July 2018 to December 2019

Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales. • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs. • Multitasked to meet customer, business operations and server needs with minimal errors or delays. • Collected food, wine and appetizer orders from patrons and promoted upsell items. • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins. • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions. Call Center Customer Service Representative

Intouch Inc Clearwater, FL

March 2017 to May 2018

Delivered fast, friendly and knowledgeable service for routine questions and service complaints. • Evaluated customer account information to assess current issues and determine potential solutions. • Shared detailed information regarding Ulta's Beauty Supply options to help customers make decisions. • Set up and activated customer accounts. • Maintained and updated filing, inventory, mailing and database systems with Twilio Communications Cloud and Microsoft. • Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Pet Care Associate

Pet Supermarket Inc Clearwater, FL

November 2016 to February 2017

Checked animals for injury and illness, writing copious notes regarding symptoms for manager's review. • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals. • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items. • Processed returned items in accordance with store policy. • Helped customers find specific products, answering questions and offering advice. • Provided assistance with purchases, locating items and signing up for rewards programs. • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers. Farm Animal Caretaker

Sunshine Stables Ayer, MA

February 2013 to July 2015

General grounds maintenance, light construction/electrical work, equine care and training, bobcat/backhoe operation. Rebuild and paint tack lockers, and stall doors. Led a group of newly ridden people through 50 acres of trails. Through a forest.Tended to horses, stacked hay, and lots of Bobcat work. Education

Basic (Undergraduate)

St. Petersburg College Clearwater, FL

April 2018 to August 2020

High School Diploma

Pinellas Park High School Clearwater, FL

Commercial Driver's License (CDL)

Class B

Expires: August 2029

State: NC

Endorsements: S (School bus)) - P (Passenger vehicles) - H (Hazardous Materials) Skills

Shipping & Receiving Basic math Sales Pet Care Upselling Kennel Experience Order Picking Mechanical Knowledge Customer service Bartending Computer Skills Unloading Vehicle maintenance Commercial truck driving Commercial Driving School Bus Driving Writing skills Serving Animal Care Construction DOT (Department of Transportation) regulations Outside sales Driving Flatbed Cash Handling Business development Delivery driver experience Certifications and Licenses

Passenger Endorsement

School Bus Endorsement

CDL B

March 2024 to August 2029

CDL

Driver's License

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