Customer Service & Front Desk Specialist
Resume:
EXPERIENCE
SKILLS
CONTACTS
LANGUAGES
EDUCATION
LaSondra Glenn
SUMMARY
Professional and personable customer service and front desk specialist with experience assisting clients, managing inquiries, coordinating appointments, and resolving issues efficiently. Known for strong communication, attention to detail, and creating positive customer experiences in fast- paced environments.
Server Arbor Senior Living Company Suwanee, GA Nov. 2024 - Feb. 2026
Provided attentive dining service for residents, ensuring timely meal delivery.
Coordinated with kitchen staff to accommodate special diets and meal modifications.
Maintained accurate meal logs and communicated resident preferences to improve service quality.
Fostered positive resident interactions and supported a welcoming dining environment.
Front Desk Receptionist Atlanta Veterinary Clinic Atlanta, GA
Mar. 2024 - Dec. 2024
Assisted with scheduling appointments for clients and visitors.
Handled sensitive information in a confidential manner. Generated monthly reports summarizing sales activities, customer feedback surveys and other relevant data. Greeted customers warmly and made them feel welcome. Store Associate Raising Cane's Restaurants
Buford, GA
Jul. 2023 - Mar. 2024
Ensured the cleanliness and tidiness of the store. Organized store displays to ensure maximum visibility of products. Reconciled daily sales transactions against cash registers totals. Maintained store cleanliness by sweeping floors, dusting shelves, and removing trash.
Provided cash register operations and handled customer payments.
Product Demonstrator Crossmark Buford, GA
Dec. 2022 - May. 2023
Educated customers about proper use of the products by demonstrating its functions during presentations.
Conducted surveys with customers to understand their needs and wants related to the product.
Made sure all demonstration equipment was functioning properly before each event or presentation began.
Organized product demonstrations for prospective clients, highlighting key features of the product.
People Skills
Friendly
Positive Attitude
Reliable & Trustworthy
Professional
Teamwork and
Collaboration
Attention to Detail
Relationship Building
Effective Multitasking
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https://www.linkedin.com/in/lasondra
-glenn-883b72324?
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Spanish
English
Aug. 2019 - May. 2023
Lanier High School (SugarHill, GA
30518)
Jan. 2025 - May. 2027
Gwinnett Technical College
(Lawrenceville, GA 30043)
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