Healthcare Data & Compliance Coordinator
Resume:
October **** to Present
CORNESHA HEARD
Chattanooga, TN **************@*****.*** 423-***-**** PROFESSIONAL SUMMARY
Health Sciences professional with 4 plus years of experience supporting data coordination, compliance, and customer facing operations in fast paced environments. Skilled in delivering high quality service, communicating effectively with diverse populations, and resolving issues with empathy and efficiency. Combines strong technical and data management abilities with a service first mindset to support patient experience, study documentation, and care coordination. Seeking a healthcare role where I can contribute to positive outcomes, ensure regulatory compliance, and drive community impact.
CORE SKILLS
Patient and Customer Support Communication and Interpersonal Skills Data Entry and Record Management Regulatory Compliance with HIPAA familiarity Care Coordination and Scheduling Problem Solving in Fast Paced Environments Microsoft Excel and Office Suite REDCap basic skills Cross functional Collaboration File Notes and Meeting Minutes PROFESSIONAL EXPERIENCE
Quality and Data Coordinator at Essentia Protein Solutions Coordinate data and study documentation processes in a high volume, regulated environment while ensuring absolute accuracy and compliance
Create and review detailed file notes, meeting minutes, and internal communications to support cross functional teams
Support teams by communicating updates, proactively resolving issues, and improving workflow efficiency Maintain organized records and systems to ensure data integrity and accessibility Identify trends and discrepancies in data, contributing to process improvements and quality outcomes Laboratory Data and Compliance Assistant at Archer Daniels Midland Managed data entry, reporting systems, and official communications while maintaining compliance with quality standards
Monitored and verified data accuracy, resolving discrepancies efficiently to meet strict deadlines Supported team operations in a fast paced environment, ensuring timely and accurate documentation Collaborated with team members to improve processes and maintain workflow consistency
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June 2021 to January 2022
January 2019 to August 2021
May 2024
May 2022
Laboratory Data Assistant at Coca Cola Bottling Company Collected and documented data accurately in compliance with established protocols and regulatory guidelines Maintained detailed records and ensured proper organization of all technical documentation Managed multiple responsibilities simultaneously while maintaining strict accuracy and efficiency Customer Service Representative and Game Guide at The Escape Game Delivered high touch, customer focused service in a fast paced environment, assisting diverse groups Resolved customer concerns with empathy and professionalism, ensuring positive experiences Managed scheduling, communication, and real time problem solving to support seamless operations Maintained organization and attention to detail while handling multiple groups simultaneously EDUCATION
Master of Science in Health Sciences at Meharry Medical College Bachelor of Science in Biochemistry and Molecular Biology at Fisk University
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