Operations & Logistics Coordinator
Resume:
Business administration graduate with *+ years of experience in operations,
logistics, transportation coordination, and team leadership. Proven ability to improve delivery efficiency, streamline operations, manage payroll and client accounts, and lead high-performing teams. Recognized for problem-solving, customer service, and driving operational excellence in fast-paced environments.
Employment history
Dispatcher and Account Specialist, KYT
Transport LLC
Dec 2023 – Present
High Point, North Carolina
Planning Director and Youth Program
Leader, Boys & Girls Club of Greater High
Point
Aug 2019 – Dec 2023
High Point, North Carolina
Education
North Carolina Central University – The
School of Business, Durham, North
Carolina
Aug 2018 – May 2022
Bachelor of Business Administration
Lucy Ragsdale High School, Jamestown,
North Carolina
Aug 2014 – May 2018
High School Diploma
Professional Achievements
Coordinated daily transportation logistics for multiple commercial clients, improving route efficiency and reducing delivery delays.
Oversaw invoicing, payment processing, and reconciliation of key client accounts in tandem with the payroll processing of 5+ employees using QuickBooks Monitored and ensured compliance daily for a team of 5+ truckers, adhering to all transportation regulations and company standards
Maintained a high level of customer satisfaction by resolving transportation issues quickly and effectively.
Managed shipment tracking and scheduling while proactively resolving delivery issues to maintain on-time service.
Designed and implemented engaging youth programs focused on academic growth and leadership dealing with more than 50 to 100 kids on a daily basis Collaborated with staff to develop activities that improved participation and personal development with programs that also touch on the kids' reading and writing Led initiatives promoting health, education, and community involvement among youth members
Trained volunteer mentors on conflict de-escalation and child safety protocols before event deployment.
Implemented safety checks and emergency drills for staff and members that met state youth program standards.
Bachelor of Business Administration with a 3.46 GPA. Selected to compete in the HBCU Legacy Bowl.
Named Second Team All-MEAC Wide Receiver.
Ranked among the conference’s top wide receivers.
Earned an opportunity with the Tennessee Titans organization. Demonstrated leadership both professionally and through community involvement. Treveyon
Pratt
High Point, North Carolina
*********@*****.***
Skills
Data Analytics,
Logistics Coordination,
Operation and Process
Management Systems,
Project Management,
Customer Relationship
Management,
Team Leadership,
Critical Thinking,
Time Management,
Conflict Resolution,
Analytical Thinking,
Process Improvement,
Inventory Management,
Quick Books, Microsoft Excel,
CRM Systems
References
References Available Upon
Request
Contact this candidate