Human Resources & Staffing Generalist

Candice Peoples

San Antonio Texas ***** • 210-***-**** • *******.*******@*****.***

Human Resources Generalist with 6+ years of experience assisting with and fulfilling organization staffing needs and requirements. A proven track record of using my excellent personal, communication and organization skills to lead and improve HR departments, recruit excellent personnel, and improve department efficiencies. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Strong negotiating skills and business acumen and able to work independently.

Experience

FEBRUARY 2026 - ONGOING

Patient Engagement Coordinator Texas Center for Infectious Disease San Antonio, Texas

Supervise and train new staff members

Oversaw and organized staffing schedules

Managed high-demand inventory

JANUARY 2024 – DECEMBER 2025

Security Officer Parrish Security Group Dallas, Texas

Securing all check points and parking garage onsite

Ensure and update safety protocols throughout facility

Conduct and report risk assessments after any incident

Supervise and train new officers

JUNE 2022 – FEBRUARY 2023

Burnetts Staffing North Texas Behavioral Health Authority Arlington, Texas

Administrative responsibilities for TANIF/COVID Housing

Managed spreadsheets of clinical appointments and consumer relations

Document resources of financial assistance for housing needs

MAY 2022 – DECEMBER 2022

Cornerstone Staffing Dallas County Elections Ballot Board Dallas, Texas

Coordinated conversation with judges and poll officials

Processed ballots and returned incomplete forms

Oversaw response to customer inquiries

DECEMBER 2021 – FEBRUARY 2022

Medical Assistant Heal 360 Wylie, Texas

Coordinating covid-19 testing kits

Ensured proper PPE procedures were in place

Conducted and documented patient vitals and medical history

DECEMBER 2020 – MAY 2021

Patient Service Coordinator Medix Fort Worth, Texas

Provided customer service over the phone or by email for hospital correspondence

Received and processed patient orders from physicians and hospitals

Managed daily reports to ensure patient accounts stay accurate and updated

OCTOBER 2019 – NOVEMBER 2020

Front Desk Representative Care Now Las Colinas, Texas

Processed and verified insurance eligibility for benefits

Oversaw scheduling for patient appointments and registration

Maintained patient records, HIPAA procedures and protocols

NOVEMBER 2018 – JANUARY 2019

Case Disease Management Clerk Dean’s Professional Services / Children’s Medical Health Plan Irving, Texas

Managed high volume of inbound and outbound calls and response to patient inquiries

Processed prior authorizations for patient reimbursements from third party payers

Performed case management and data entry

Skills

Type 96 words per minute • Proficient with project management software • Team player • Excellent time management skills • Conflict management • Public speaking • Data analytics

Education

2025

Bachelor’s of Science in Theology

Grace International Seminary

2023

Associate’s of Theology

Grace International Seminary

2017

Associate’s Medical Assistant

Ultimate Medical Academy

2002

North Dallas Highschool Diploma

Contact this candidate