Front Office & Surgery Coordinator

Whitney McGuffey

Georgetown, TX ***** +1-205-***-**** ************@*****.***

Professional Summary

am an experienced Front Office Coordinator with over 8 years of success managing daily front office operations and

delivering exceptional customer service. Known for creating a welcoming atmosphere with a warm, friendly demeanor

and genuine kindness that enhances client satisfaction and team morale. Skilled in handling administrative tasks,

coordinating schedules, verifying insurance, and maintaining smooth office flow while representing the organization with

professionalism and care.

Work Experience

Surgery Coordinator

Texas Reveal Eye Care and Surgery Georgetown, TX

April 2026 to Present

Coordinate and schedule in-office and outpatient surgical procedures

Verify insurance eligibility, benefits, authorizations, and coverage requirements for surgical procedures and related

services

Answer high-volume phone calls and assist patients with scheduling appointments, surgery questions, and general office

support

Prepare and organize surgery packets

Educate patients on pre-operative and post-operative instructions to ensure understanding and proper surgical

preparation/recovery

Review and verify completion of all pre-surgical documentation before uploading to surgery centers, including consents,

medication lists, H&P forms, and pre-op records

Follow up on insurance claims

Front Office Coordinator

Texas Movement Disorder Specialists Georgetown, TX

June 2023 to Present

Assist office manager, coordinate all front desk duties, greet patients, collect co-pays, schedule appointments, answer

phones, verify insurance, manage new patient wait list, medical records, faxes, Coordinate lunches with drug reps, check

office email. Check voice-mail.

Medical Receptionist

Texas Pain and Spine Physicians Georgetown, TX

February 2022 to June 2023

Answer phones. Schedule all new patient appointments. Verify Insurance. Patient check in and check out. Collect copays.

Create Zoom meetings for virtual appointments. Send all clinic and procedure notes to referring physicians. Check office

emails. Distribute faxes. Close office daily.

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