Manufacturing, Warehouse, and Customer Service Professional

CHRISTOPHER SHOOKS

Cartersville, GA • 404-***-**** • *********@*****.***

Willing to Relocate

PROFESSIONAL SUMMARY

Reliable and hardworking professional with experience in manufacturing, warehouse operations, customer service, moving services, and construction. Strong problem-solving, communication, and teamwork skills with a proven ability to learn quickly, adapt to new environments, and maintain safety and quality standards. Forklift certified with experience operating industrial equipment and working in fast-paced environments.

WORK EXPERIENCE

Coating Operator – HSAGP Energy LLC Kingston, GA March 2026 – Present

• Operate coating and rolling equipment used in the production of electric vehicle battery cells.

• Monitor product quality and ensure production meets company specifications.

• Perform equipment inspections and follow safety procedures.

• Assist with troubleshooting production issues.

Palletizer – Imperial Trading Cedartown, GA

February 2026 – Present

• Load, unload, and inspect cargo shipments.

• Operate forklifts and pallet jacks safely.

• Maintain inventory accuracy.

• Support warehouse and production operations.

Mover – TWO MEN AND A TRUCK Dallas, GA

April 2025 – October 2025

• Packed, loaded, transported, and unloaded customer belongings.

• Operated moving equipment safely.

• Provided excellent customer service.

• Ensured damage-free deliveries.

Customer Service Representative – Apple

May 2024 – April 2025

• Assisted customers with product support and technical troubleshooting.

• Resolved issues involving Apple devices, software, billing, and Apple IDs.

• Delivered support through phone, chat, and email.

• Documented customer interactions and escalated complex cases.

• Educated customers on Apple products and services. Laborer – Southeast Connections, LLC Villa Rica, GA May 2023 – March 2025

• Assisted with underground utility and construction projects.

• Operated tools and equipment safely.

• Loaded and unloaded materials.

• Worked with crews to complete projects on schedule. EDUCATION

Cedartown High School – High School Diploma (May 2023) CERTIFICATIONS

• OSHA 10

• Forklift Certification

• HAZWOPER

• Valid Driver's License

CORE SKILLS

Customer Service, Forklift Operation, Warehouse Operations, Manufacturing, Inventory Management, Material Handling, Quality Control, Safety Compliance, Teamwork, Problem Solving, Time Management, Communication, Microsoft Office, Equipment Operation, Shipping & Receiving

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