Human Resources Generalist - Employee Relations & Benefits
Resume:
Delisha A Cameron
*** ******** ****, ******* ** *3847
****************@*****.***
Human Resources Generalist
Extensive background in Human Resources affairs, including experience in employee pay, benefits and compensation, recruitment and retention, staff development, HRIS records management, HR policies development and legal compliance.
HR Skills
Employment Management
Federal/State Laws
FMLA/ADA/EEO/WC
HR Policies & Procedures
Staff Recruitment & Retention
Employee Relations
Benefits Administration
HR Program/Project Management
Orientation & On-Boarding
HRIS Technologies
Training & Development
Performance Management
Organizational Development
Professional Experience
DISTRICT 19 COMMUNITY SERVICES BOARD – Petersburg, VA
Provides Human Resources benefits functions to include administrative and organizational support
Human Resources Generalist I, 5/2022- Present
Key Results:
Research trends, quantitative and qualitative information as requested by division director
Assist with gathering information for investigations in the absence of Director of Operation
Provides support services in Human Resources to include, but not limited to special projects, word processing, spreadsheet applications, forms
In the absence of the Director of Operations, participates in meetings or trainings. Sits in at the requests of staff members to resolve issues that arise between co-workers or staff and supervisors. Sits in on terminations. Participates in investigation or fact-finding meetings.
Process COBRA and STD claims. ·
Keying of all agency movements/transactions into HRMS. ·
Handle all retirements. Assist with looking at their myVRS, get them the necessary paperwork, submit it and certify them when they have terminated. ·
Assist in the agency human resources policies, regulations, standard operating procedures and/or position
LAWRENCEVILLE CORRECTIONAL CENTER = Lawrenceville, VA
Provides Human Resources support in a correctional facility
Human Resources Specialist, 11/2021-5/2022
Increase employee engagement by organizing the company’s events. Sphere head company’s Career Fairs. Deliver comprehensive support and response to more than 200 employees in areas of employee benefits, payroll, time and attendance, leave administration and company policies and procedures.
Key Results:
Supports local recruiting and outreach efforts in coordination with the centralized recruiting team to meet or exceed monthly and annual recruiting targets in the most efficient and effective manner possible.
Performs employee onboarding to include data entry into the HR Information system and new employee orientation.
Resolves employee personnel inquiries and submits necessary inputs, changes, additions and deletions into the HR Information System.
Maintains records of insurance coverage, retirement plans, and personnel transactions such as hires, promotions, transfers, performance reviews, terminations, and other related personnel and payroll issues.
Processes performance reviews, wage/salary transactions and disciplinary actions in the Company’s HR information system in a timely manner and within approval authorization.
Processes leaves of actions in the Company’s time keeping system and ensures compliance with FMLA, ADA and applicable federal, state, and local laws.
Consult with upper management on Human Resources topics
Department of Homeland Security/Federal Emergency Management Agency – Washington, DC
Provides support to thousands of disaster victims across the nation.
IA Applicant Services Program Specialist, Tier 1 & 2 helpline agent- Reservist 7/2021- Present
Provides disaster victims support with online applications and status of applications for assistance. Utilizing C3MP applicant system, WebTA daily
Key Results:
Provide On-call response recovery to disaster victims.
Provide guidance to applicants needing disaster assistance.
Checked in to DTS Accountability daily
Explained requirements for third-party written consents
Reviewed events logs for comments from caseworkers regarding missing documents and advise the survivor.
Resend and regenerate letters
Advise applicants of their status on applications
Update any errors or incomplete information on applications
Arrange requests for second inspections, appeal inspections
UNEMPLOYED – 10/2020-7/2021
SECOND CHANCES COMPREHENSIVE SERVICES – Emporia, VA
Provides Administrative Support to Staff and Clients
Administrative Office Manager, 9/2019 – 10/2020
Assist staff with various projects, to include reconciling spreadsheets for clients’ units. Assist in counseling of clients and provide a safe environment. Assist in the stabilization of crisis clients. Performs support duties as assigned utilizing Microsoft office suite.
Key Results:
Process and analyze the agency’s billing for Medicaid recipients and weekly payroll for 3 locations.
Set interviews and provide potential employees with new hire packages.
Key in Assessments after approval from Medicaid
Key in Authorizations from data driven documents when clients are approved for in- home or mental health services
Answer phones and respond to customer needs, crisis, or concerns
Advise clients on services offered and information needed for approvals
Input and maintain client’s chart electronically
Verify different Medicaid coverage for potential clients’ services and set up pre-assessments
Schedule staff meetings and prepare documents and communications per business needs, type minutes
GREENSVILLE CORRECTIONAL CENTER — Emporia. VA
Provides HR support to 1,000 security and non-security professionals
Human Resources Personnel Assistant, 9/2015 to 8/2019
Promote a broad range of HR functions including personnel records; administer benefits enrollment and programs; Recruitment relating to pre-screen applications for full time employment then submit to hiring manager; administer pre-employment drug tests; fingerprints; maintain HR payroll; and handle HR workplace issues. Assist in annual open enrollment and perform exit interviews and explain benefits.
Key Results:
Use various automated systems to process complex payroll, time, and attendance, retrieve and verify information on personnel transaction for new hires, benefits enrollment, terminations, short term disability, leave FMLA, key LWOP in VNAV, and salary changes that are processed in PMIS, BES and Human Resources Information database systems.
Recommendation on programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
Foster a teamwork that produced positive dialogues across the organization by maintaining an open-door policy to accommodate employees.
Performs benefits administration, including claims resolution, change reporting, approving invoices for payment and communicating benefits information to employees.
Maintains human resource information system records and compiles reports from the database.
Maintains compliance with federal, state and local employment and benefits laws and regulations.
Analyze and apply HR laws, regulations and guidelines to analyze and resolve complex problems that may be confidential
Document and communicate business requirements including disciplinary procedures, code of conduct, FMLA policy and benefits information.
Maintained and utilized employee tracking system
DEPARTMENT OF SOCIAL SERVICES — Richmond, VA
Leading Human Services company employing 1,200 professionals.
Payroll Accountant, 6/2012 to 9/2015
Fulfill a broad range of HR/Payroll functions, including training employees, using various systems for administering and keying benefits, and managing records. Resolves conflicts between employees and insurance carriers.
Key Results:
Trained new employees on techniques and best practices, policies and procedures and job functions.
Performed payroll processing/benefit-related reconciliations to General Ledger and other accounts (ATV,FAAS)
Performed duties related to benefits, classification, workers’ compensation, short term disability; records maintenance; maintain personnel files.
Verified and maintain TAL leave system for corrective actions.
Assisted and completed special projects as assigned.
Gathered and key payroll documents, payroll salary changes, leave changes and time & attendance
Prepared payroll certification reports for transmission to Department of Accounts.
DEPARTMENT OF JUVENILE JUSTICE – Richmond, VA
Provides HR/Payroll support to over 900 professionals
Payroll Technician, 5/2010 to 6/2012
Provided effective customer service in HR/Payroll functions; key and maintain employee’s payroll transactions and benefits. Perform payroll audits and research and reconcile discrepancies.
Key Results:
Reviewed regulations and manuals to obtain information needed to resolve problems, questions or issues pertaining to time and attendance.
Processed payroll, analyzed financial transactions, maintain employee files, and answer questions concerning employee benefits to include third party insurance.
Processed annual leave payout, sick leave payout, garnishments and short term disability payments
Resolved issues with time & attendance and leave
Resolved complex issues with payroll
ALL ABOUT U HAIR SALON – Emporia, VA
Provided customer support to professionals on an appointment or walk-in basis. Scheduled on-boarding for new trainees. Responsible for scheduling candidate interviews, coordinate travel for hair shows and provide necessary documentation for completion of apprenticeship.
Owner/Operator, 9/2005 to 5/2010
Effectively recruited, and supervised new employees
Effectively provided training to new employees to secure certifications/licenses
Verified quantity and quality of merchandise received from manufacturer
Authorized payment of invoices or return of shipment.
Maintain monthly budget on cost of supplies and goods.
STANLEY ASSOCIATES, INC. – Alexandria, VA
Provided payroll/human resources support to employees in multi- states within an government contracting agency
Senior Payroll/HR Administrator, 10/2000 to 7/2005
Process weekly transfer of payroll data to ADP.
Compile payroll data such as garnishments, vacation time, insurance and 401(k) deductions.
Served as acting supervisor
Processed multi-state payroll and taxes.
Administered on-boarding and employee’s benefits.
Provided email and phone support to communicate to employees and managers inquiries regarding time, pay and benefits
Updated Excel spreadsheets for processing expense reports and payroll
Filed and tracked customer invoices and employee related files
Transmitted ACH files to various financial institutions on a daily basis
Education & Certifications
STRAYER UNIVERSITY — Chesterfield, VA
Masters of Science (MS) in Human Resources, Conferred 6/18/ 2018
Bachelors of Arts (BA) Human Resources Management, Conferred 3/23/2015
Associates of Arts (AA) Contracts Acquisitions Conferred 2005
Masters of Science (MS) Health Management Pursuing
Of Note
Affiliations:
Society for Human Resource Management (SHRM)
Certified Virginia Notary Public
Computer Skills:
Data Modeling and design class Spring 2020
HRIS applications (Commonwealth Integrated Payroll Personnel System (CIPPS)
Personnel Information Management Systems (PMIS)
Benefits Eligibility System ( BES)
MS Office (Word, Excel, PowerPoint, Access, Outlook)
ADP (Automated Data Processing)
Google Chrome
Kronos timeskeeping
Recruiting systems
HMRS
Contact this candidate