RN Case Management & Care Coordination Specialist
Resume:
SUMMARY
SKILLS
EXPERIENCE
JADA MURRAY
BSN, RN
************@*****.***
Houston, TX 77020
I am a registered nurse (BSN, RN) with about 4 years of clinical experience in Labor & Delivery, maternal-child health, patient education, interdisciplinary care coordination, and electronic medical record documentation. I'm also experienced in collaborating with physicians, case managers, social workers, and multidisciplinary healthcare teams to support quality patient outcomes. I have a strong background in clinical assessment, medical record review, patient advocacy, and discharge planning. I am seeking a remote healthcare role where clinical expertise, analytical skills, and attention to detail can be used to support case management, patient safety, utilization review, and/or clinical operations. Clinical & Healthcare Operations
Technical Skills
Clinical Expertise
• Care Coordination
• Case Management Support
• Discharge Planning
• Clinical Documentation Review
• Medical Record Auditing
• Patient Education
• Risk Assessment
• Quality Improvement
• Regulatory Compliance
• HIPAA Compliance
• Evidence-Based Practice
• Patient Advocacy
• Electronic Health Records (EHR)
• Meditech
• CPN Charting
• Microsoft Office Suite
• Microsoft Teams
• Telephonic Patient Communication
• Data Entry & Documentation
• Electronic Case Management Systems
• Maternal-Newborn Care
• Labor & Delivery
• Antepartum Care
• Postpartum Care
• Obstetric Triage
• Neonatal Resuscitation
• Advanced Fetal Monitoring
• Medication Administration
LABOR AND DELIVERY NURSE (3) 03/2025 to Current
HealthTrust Workforce Solutions - Houston, TX
Conduct comprehensive maternal and fetal assessments to identify clinical concerns and support evidence-based interventions.
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Coordinate care among physicians, anesthesiologists, neonatologists, social workers, and case managers to ensure optimal patient outcomes.
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Maintain accurate and timely documentation within electronic health record systems while ensuring regulatory compliance.
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Educate patients and families regarding treatment plans, discharge instructions, medications, and postpartum recovery.
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• Evaluate discharge readiness and identify barriers to successful transitions of care. Monitor patient outcomes and communicate significant clinical findings to multidisciplinary care teams.
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Provide care in Labor & Delivery, Antepartum, Postpartum, Triage, and Operating Room settings.
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LABOR AND DELIVERY NURSE (2) 07/2024 to 03/2025
St. Joseph's Medical Center - Houston, TX
• same as previous
LABOR AND DELIVERY NURSE (1) 09/2022 to 07/2024
HCA Houston Healthcare Clear Lake - Webster, TX
EDUCATION AND
TRAINING
LICENSURE/
CERTIFICATIONS
• same as previous
CAREGIVER 09/2021 to 09/2022
Right at Home, Home Healthcare - Houston, TX
Monitored clients for changes in physical, emotional, and cognitive status and communicated findings to care teams and family members.
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Assisted with medication management and adherence to prescribed treatment plans.
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Collaborated with clients, families, and healthcare providers to support individualized care plans.
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Maintained accurate documentation regarding client care, activities, and observations.
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Provided education and support to clients and caregivers regarding daily care needs and safety measures.
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SERVICE REPRESENTATIVE/KIDS CLUB ATTENDANT 02/2018 to 03/2020 24 Hour Fitness - Pearland, TX
Delivered exceptional customer service while assisting members with account inquiries, scheduling, and facility services.
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• Managed incoming phone calls and resolved customer concerns professionally.
• Maintained a safe and welcoming environment for members and children. MEDICAL ASSISTANT 11/2017 to 02/2018
Park Plaza Hospital(Elijah Medical Clinic) - Houston, TX
• Managed patient scheduling, registration, and appointment coordination.
• Verified insurance coverage and obtained required authorizations.
• Maintained accurate patient records and clinical documentation.
• Collected patient histories, vital signs, and clinical information for provider review. Facilitated communication between patients and providers regarding treatment plans and medication requests.
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Chamberlain University College of Nursing - Pearland BSN
Houston Community College - Spring Branch
Prairie View A & M University - Prairie View, TX
Mirabeau B. Lamar High School - Houston, TX
High School Diploma
• Registered Nurse (compact)
• Bachelor of Science in Nursing (BSN)
• Basic Life Support (BLS)
• Neonatal Resuscitation Program (NRP)
• Advanced Fetal Monitoring
Contact this candidate