Event Coordination and Client Services Specialist

SAMANTHA JOHNSON

Omaha, NE • 660-***-**** • ************@*****.***

PROFILE

Business Management graduate with hands-on experience in event coordination, venue operations, and client service. Proven ability to manage timelines, support large-scale events, and deliver high- quality guest experiences in fast-paced environments. EDUCATION

Bachelor of Science: Business Management

Northwest Missouri State University — Maryville, MO Graduation: May 2026 GPA: 3.6 / 4.0

WORK EXPERIENCE

A&G Restaurant — Maryville, MO

Server October 2023 – Present

• Deliver exceptional customer service to diverse guests, ensuring a positive dining experience.

• Communicate with kitchen staff to coordinate special requests and dietary needs.

• Train and mentor new servers to uphold company standards and service quality. Bartender May 2026 – Present

• Craft and serve signature cocktails, mixed drinks, beer, and wine while maintaining high standards of presentation and customer service.

• Take and process to-go orders over the phone using the restaurant POS system while communicating clearly with customers regarding orders and timing.

• Assist in supervising and supporting servers to ensure smooth operations and quality service during high-volume shifts.

Mozingo Event Center — Maryville, MO

Assistant Event Coordinator Summer 2023 – Fall 2023

• Communicated with clients to understand event needs and provide a high-quality experience.

• Monitored event timelines and resolved issues in real time to maintain smooth operations.

• Supported event setup, tear-down, and venue preparation to ensure a professional appearance. International Business Consultant – X-Culture Project Northwest Missouri State University January – March 2026

• Collaborated with a 5-member global team across Thailand, United States, United Kingdom, and the Philippines to develop an international market expansion strategy for an AI-based EdTech company.

• Conducted SWOT analysis to assess competitive positioning, market opportunities, and risks within the global education technology industry

• Researched market entry strategy for Japan, including user needs, product adaption, and platform engagement features

SKILLS

Customer Service • Event Setup, Tear-Down, & Venue Operations • Event Coordination • Scheduling • Teamwork • Problem-Solving • Microsoft Word, Excel, PowerPoint.

Contact this candidate