Paralegal

Lisa Melendez

Paralegal

*************@*****.***• 516-***-****

LinkedIn • Lynbrook, NY

Highly organized paralegal committed to accuracy and professionalism to promote moral code in all legal matters. Maintaining confidentiality while supporting attorneys in fast paced environment. Transferable skills such as attention to detail and building client relationships while providing legal research. Career Experience

Legal Aid Society of Nassau County, Hempstead, NY Mar 2024-Present Paralegal

Experienced bilingual paralegal working closely with Spanish speaking defendants.

• Translated various discovery videos from Spanish to English for defense attorneys.

• First point of contact with newly assigned clients, quickly built rapport while collecting fact statements.

• Created a template and procedure on how to collect fact statements and trained new attorneys. Legal Aid Society of Nassau County, Hempstead, NY Feb 2020-Mar 2024 Legal Secretary

Providing legal administrative support.

• Maintained monthly and annual statistics for District Court cases.

• Utilized case management system to track and manage District Court Criminal cases.

• Assisted with keeping file information up to date and accurate.

• Drafted client correspondence on behalf of attorneys. New Horizon Counseling Center, Far Rockaway, NY Mar 2018-Feb 2020 Phone Specialist/Office Assistant

• Answered and directed calls while building relationship with management and clients.

• Managed and scheduled use of onsite conference rooms. Kept office functional by ordering and distributing supplies.

• Created phone script based on frequently asked questions and oversaw one other phone specialist.

• Assisted Human Resources with greeting and directing New Hires during Orientation. Party City, Long Island City, NY

Assistant Store Manager

Led front-end Customer Service operations.

2009-2018

• Created weekly schedule to fit staffing needs and submitted time cards to payroll.

• Conducted weekly inventory scans.

• Supervised a team of merchandizers replenish stock.

• Interviewed and hired sales associates.

• Managed daily customer interactions.

Cashier, Marshall’s, Lawrence, NY 2008-2009

Education

John Jay College of Criminal Justice, New York, NY May 2014 Dates of attendance: 2010-2013

Associates of Science: Criminal Justice

Pace University, New York, NY

Dates of attendance: 2008-2010

Skills

Legal Research Legal Document Composition Administrative Support Customer Service Interpersonal Skills and Professionalism Client Service and Relationship Building Microsoft 365 Suite PDCMS Webcrims NYS Criminal Inquiry System

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