Security Officer with Crisis De-escalation Expertise

ARTHUR HERRON

SECURITY OFFICER

Victorville, CA *2394 • 442-***-**** • **************@*****.***

PROFESSIONAL SUMMARY

Diligent and security-focused officer with proven experience protecting personnel, premises, and assets across commercial and correctional environments. Skilled in patrol operations, surveillance, conflict resolution, and emergency response, with a track record of remaining alert and composed under pressure. Recognized for sound judgment, strong communication, and the ability to anticipate, intervene in, and de-escalate incidents before they escalate. Adaptable team player committed to enforcing protocol, maintaining order, and delivering professional service to staff and visitors alike.

CORE COMPETENCIES

• Patrol & Surveillance Operations • Incident & Report Writing

• Crisis & Emergency Response • Access Control & Entry Enforcement

• Crime Prevention & Risk Assessment • Conflict Resolution & De-escalation

• Crowd Control & Public Safety • Inmate & Detainee Management

• CPR / First Aid / AED Certified • Customer Service & Communication

PROFESSIONAL EXPERIENCE

Security Officer Allied Universal Sept 2024 – Present

Victorville, CA

•Patrol assigned premises by foot, bicycle, and company vehicle to deter, detect, and respond to suspicious or unauthorized activity.

•Enforce strict entry protocols, verifying identification and credentials to prevent unauthorized access to facilities.

•Respond rapidly and decisively to emergency situations, reducing risk of damage, injury, or property loss.

•Conduct ongoing risk assessments and threat analyses to maintain a safe environment for employees and visitors.

•Provide professional customer service when addressing visitor inquiries and concerns related to facility safety and access control.

•Document incidents, observations, and shift activity in clear, accurate written reports for management review.

Administrator Keller Williams – JMS Sales Inc. Mar 2024 – Apr 2025

•Streamlined daily office operations by implementing efficient administrative systems and procedures.

•Managed vendor relationships, scheduling, and follow-up communications to keep projects on track.

•Updated internal network systems with daily inputs, task updates, and weekly published agendas.

•Improved team productivity through effective time management, prioritization, and coordination of recurring tasks.

•Provided on-demand support and ran errands to ensure leadership could focus on high-priority business activities.

Highway Maintenance Worker Chrysalis Enterprises Mar 2023 – Feb 2024

Colton, CA

•Set up signs, cones, and barriers to establish safe work zones along active roadways.

•Followed all safety guidelines and assessed on-site conditions to protect crew members and motorists.

•Encouraged team cooperation and clear communication to complete maintenance tasks efficiently.

Mailroom Clerk Ikon Office Solutions Jun 2013 – Jun 2019

Los Angeles, CA

•Sorted, routed, and weighed parcels and inspected packages for damage prior to dispatch.

•Packaged shipments and verified accompanying shipping documentation for accuracy.

•Operated office equipment and supported copy, fax, and reception coverage as needed.

Administrative Assistant (Part-Time) Regent Business Center Jun 2010 – Jun 2019

•Executed sales transactions and maintained organized records of client and operational activity.

•Coordinated travel and entertainment arrangements and prepared research reports for executive review.

•Answered multi-line phone systems, distributed incoming mail, and set up conference rooms for client meetings.

•Prepared documentation for transactions and managed day-to-day administrative operations.

Forklift Operator Amazon Apr 2009 – May 2013

Fontana, CA

•Operated lifting equipment safely and efficiently within an active warehouse environment.

•Inspected cargo areas to maintain compliance with safety standards and operational protocols.

•Prioritized tasks and coordinated with colleagues and supervisors to meet daily output goals.

EDUCATION

High School Diploma 1998

Bellflower High School — Bellflower, CA

CERTIFICATIONS & TRAINING

• Security Guard License (BSIS – California) • Powers to Arrest

• CPR, First Aid & AED Certified • Chemical Agents

• Electronic Control Device • Intro to Executive Protection

• Workplace Violence Response • Crowd Control

• Trespassing & Loss Prevention • Arrest, Search and Seizure

• Preserving the Incident Scene • Liability and Legal Aspects

• Communications & Radio 10-Codes • Evacuation Procedures

• School Security & Courtroom Environment • Public Relations & Observation/Documentation

• Supervision • Forklift Certification — Amazon (2009)

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