Quality Assurance & Compliance Inspector
Resume:
Hope Turner
Indianapolis, IN
************@*****.***
PROFESSIONAL SUMMARY
Quality professional knowledgeable in ensuring product compliance. Extensive experience in production, packaging and quality assurance.An excellent collaborator with teams to improve product quality. Known for adaptability in a dynamic work environment, with strong communication skills and an attention to detail.
SKILLS
Strong interpersonal skills Leadership & Training
Self motivated Prioritizing ability
Keen eye for detail Equipment testing
Methodical and organized Documentation skills
Time management Case management
HR, Benefits & HIPAA Claims processing
Proficient in Microsoft Office Barcode Scanners, Forklift & Pallet Jacks ISO, GMPs, SOPs, and FDA.Calipers & Micrometers
WORK HISTORY
BILA SOLAR, FINAL QUALITY INSPECTOR 8-2025 TO CURRENT Support the development of quality operations.
Troubleshooting and root cause investigating.
Perform visual inspections, quality testing with gages, and data collection. Material controls, non-conforming scrap and ready for internal audits. Identify defects and adhere to quality procedures for resolution. Provide recommendations for process adjustments.
CIRCLE BEVERAGE, QUALITY ASSURANCE 6-2025 TO 8-2025 Monitored production and ensured the quality and safety of beverage products. Batch testing, PH, brix, taste, sensory and ingredient control. Maintaining product specifications, documenting product processes and reports. Ensuring compliance with SOP's for food safety and critical control points. Collaborated with the production team on quality protocols to maintain a sanitary work environment.
FGF BRANDS, QUALITY INSPECTOR 11-2022 TO 11-2024
Performed visual inspections and tests where appropriate. Conducted hourly metal checks, temperature, box count, and weight. Reviewed technical specifications for each product line to ensure compliance with company SOPs and client requirements.
Reported issues to Supervisors and other departments to collaborate and identify root causes to rectify problems.
Communicated with production team members about all quality issues. Utilized calipers and micrometer measuring instruments. Maintained accurate records of inspection findings, decision making, process improvements and preventative maintenance.
CORVEL CORPORATION, REMOTE CASE MANAGER 12-2011 TO 11-2022 Opened and processed workers compensation claims from injury to discharge. Verified authorization and coverage for claim status. Ensured that all documentation has been received and reviewed for approval. Ensured compliance of patient information and HIPAA regulations to protect the client's privacy at all times.
Enhanced patient satisfaction by efficiently addressing and resolving healthcare related inquiries.
Managed difficult conversations with compassion and professionalism to de-escalate situations and find a resolution.
Investigated injuries and maintained records to prevent future incidents. ELI LILLY PHARMACEUTICALS, PACKAGING OPERATOR 6-2008 TO 9-2010 Managed multiple tasks simultaneously while meeting tight deadlines. Maintaining high quality standards in all aspects of work. Manually loading and packaging.
Performed change-overs and end of batch cleanings. Ensured proper labeling of packages according to regulatory requirements to avoid product recalls.
Labeled, recorded, and inspected packaging prepared for shipment. Communicated effectively with team members and Supervisors to address any concerns/issues that arose during daily operations.
Stocking, warehousing and forklift certified.
GENERAL MOTORS, PRODUCTION LEADER 5-1999 TO 9-2006 Followed good manufacturing processes GMPs, OSHA and ISO9000 operations. Leading employees with installing parts, trim, chassis, and full assembly. Maintained a clean and well-organized production area to avoid violations and unnecessary work delays.
Implemented safety protocols to minimize workplace accidents, and to secure an environment for all team members.
Created weekly progress reports to improve employee safety to reduce incidents. Maintained high-quality standards and monitored hourly production line outputs. ETS, HR ADMINISTRATIVE SUPPORT 1-1999 TO 5-1999
Adhered to HR policies and procedures.
Reviewed applications and identified qualified candidates. Initial contact screening and scheduled interviews for hiring management. Facilitated onboarding, conducted orientation and departmental training. Responded to internal and external employee queries. Employee record management and benefits administration. Created training manuals for all new hires.
Maintained accurate up-to-date employee records.
Ordered necessary office supplies for the customer service and technical support departments. Facilitated meetings and wrote the company newsletter.
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