Customer-Focused Retail, Marketing, and Restoration
Resume:
Rebecca L. Bramer
P.O. Box ****
Elgin, IL *****
*************@***.***
SKILLS
Experienced with intensive public contact positions. Organized, creative, and very service oriented. I learn quickly and adapt easily to new levels of responsibility. I can work productively as an individual and cooperatively as part of a team. I particularly do well in busy environments where establishing and maintaining credibility with customers while being resourceful and attentive to detail. I always create an unforgettable experience for every client no matter how large or small the request.
EDUCATION
Colorado Mesa University, Grand Junction, Colorado Echos International Travel & Hotel Schools Inc., Chicago, Illinois EXPERIENCE
Thrifter and Restoration Creator October 2000- Present St. Charles, IL With a strong commitment to sustainability and creativity, I have immersed myself in the world of thrifting and restoration. This role has allowed me to buy used clothing and furniture, breathe new life into them, and resell for profit. My focus on quality and market evaluation has refined my skills and enhanced my passion for eco-friendly practices.
Residential General Contractor October 1999- Present Northwest suburbs, IL
• Associate in Applied Science, Travel and Recreation Management (1990-1993)
• Bachelor in Public Relations, Advertising, and Applied Communication (1990-1995)
• Travel Specialist, Apollo Systems (1997)
• Developed strong relationships with tradesmen, enhancing collaboration and project efficiency
• Sourced a wide range of materials, ensuring quality and aesthetic appeal in every renovation
• Utilized creativity and organization to manage complex projects from conception to completion Marketing Manager July 2012- March 2026 Greater Chicago Area, IL In my role at Talent Marketing & Development, I dedicated over a decade to managing my daughter’s dance career, balancing her professional aspirations with her education. This experience involved creating her weekly dance schedule, coordinating travel for competitions, and promoting her talent in various markets. My efforts were driven by a passion for supporting her dreams while honing my marketing skills in a dynamic industry. Communications Qualifier December 2005-June 2007
Logical Elgin IL
Travel Advisor September 1999-April 2003
Carlson Wagonlit Travel Journeys International Bloomingdale, IL Travel Advisor July 1998-September 1999
Travel Professionals 401 N. Michigan Ave. Chicago, IL In my role at Travel Professionals, I focused on providing exceptional travel advisory services for both corporate and leisure markets. I specialized in selling air consolidation tickets and built valuable relationships with tour operators and airlines. My efforts in representing the company during travels in France helping strengthen partnerships and enhance service offerings. I utilized the Apollo System to ensure efficient booking processes and client satisfaction.
• Qualified potential clients for various mortgage companies across the country, ensuring accurate data collections
• Communicated effectively with clients to gather critical information, enhancing their mortgage rate options
• Maintained a high level of accuracy and efficiency while working part-time, contributing to client satisfaction
• Planned dream vacations for clients, focusing on both luxury and economical foreign independent travel itineraries
• Utilized Apollo System, Client Base, and Microsoft Word to manage bookings and client communications effectively
• Developed strong relationships with clients, leading to a significant number of referrals from satisfied customers
• Acted as an on-site agent for corporate trips, overseeing event planning and concierge services for large groups
Leisure Travel Supervisor and Travel Advisor June 1997-July 1998 Adventura Travel Chicago, IL
Tower Concierge May 1996-June 1997
Sheraton Grand Chicago Riverwalk 301 E North Water St. Chicago, IL Assisted with and attended to the special needs/requests of Tower guests. Handled registration, cashiering functions and concierge related requests pertaining to areas of transportation, theatre tickets, tour itineraries, amenities, shopping, dining, and other outside services. Served as a public relations representative for the Sheraton Hotel. Working along side many high profile people in all industries while assuring their stay was successful. In August 1996 I was given the opportunity to work along side White House staff and Secret Service while preparing for the Democratic National Convention. Planning all gatherings and cocktail receptions for President Clinton, Vice President Gore, families and friends.
Concierge January 1996-May 1996
Hyatt Hotel Chicago 151 E. Wacker Dr. Chicago, IL
Delivered outstanding concierge services to guests. I Managed requests for dining and entertainment, ensuring seamless access to Chicago’s best offerings. My focus was on creating memorable experience by providing personalized recommendations and assistance.
Travel Advisor August 1995-January 1996
Adventure Travel LLC Las Cruces, New Mexico
I effectively contributed to the operations, enhanced my travel consulting skills and managed customer interactions.
• Served as the sole full-time consultant, specializing in leisure travel while also managing corporate and adventure travel
• Utilized the Sabre System to streamline booking processes and enhance client experiences
• Developed tailored travel itineraries to meet diverse client needs, ensuring exceptional service and satisfaction
• Navigated the Sabre System
• Delivered tickets to New Mexico State University Campus
• Delegated responsibilities to agents throughout the day
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