Experienced Appliance Sales & Operations Supervisor

Ruth Singh

***** ****** ****** *****, *******, TX, 77064 281-***-**** *********@*****.***

OBJECTIVE

Experienced Sales Professional Seeking Challenging Opportunities with an extraordinary company.

EDUCATION

Texas School of Business -North Campus (Feb 1996)

Professional Sales Certificate (May 2003)

License Texas Health and life Insurance Agent Certificate (Oct 2019)

HONORS AND AWARDS

Credited with the highest district sales exceeding $3 million/ year.

Awarded Trophy by District Manager for #1in sales in district.

Meritorious Promotion to Specialty Supervisor for consistently exceeding sales and operation targets.

Awarded Monthly Certificates for Superior Customer service.

Awarded Certificates for excellence in sales, online orders, store credit/financing and installation targets

M&R CREATIONS

Owner /Proprietor Feb 1990 – Current

Marketing, Advertising and manage daily operations

Follow up on customer’s orders and close sales

Responsible for all accounting and inventory supplies.

Create and delivery all floral arrangements and balloons.

Attend trade shows and workshops to increase knowledge to increase sales goals.

JCPENNEY

Sales/Operations Specialty Supervisor Aug 2016 – March 2019

Lead and Manage daily operations of 8 direct employees, 50 indirect employees

Key Functional Supervisor of the third largest department store in Houston

Accountable for expenditures exceeding 1 million dollars annually

Regulatory/procedural compliance with OSHA standards

MOD on duty several hours per day. Resolve customer issues, supervise employees to ensure daily tasks are being completed and company goals are being reached.

Consistently increasing productivity/efficiency/quality targets

Working training, inventory, human resources, senior management

Assuring team development, customer service & sales, and performance standards

PACIFIC SALES

Specialty Sales Consultant Sept 2012 – Aug 2016

Engagement of customers to execute department sales, credit/Financing, and installation goals

Interface with sales and marketing teams to manage sales expectations

Selection of optimal goods and services using technical knowledge

Oversee defective and merchandize transfer activities to end users

Follow up with customers on incomplete sales, deliveries and installations

Train and Mentor all new employees in specialty dept. on company expectations, appliances, company’s protection plans, credit /financing, installations and deliveries.

STAR FURNITURE

Specialty Sales Consultant Nov 2011 – Sept 2012

Practice suggestive selling, driving multiple unit sales

Advanced knowledge of store products and credit/Financing.

Consistently prospecting to identify new contacts/opportunities, qualify and drive leads through the sales pipeline. Telemarketing, cold calling, industry conference, trade shows, appointment setting and proactive engagement of sales region.

SKILLS

Microsoft Office Suite Applications, POS Systems, Sterling, IMS Systems, Organizational and effective Time Management skills. Extremely skilled relationship builder, Multi- tasker and Quick Thinker.

Excellent Analytical Skills that resolves complex customer issues promptly.

Superior Closing Sales skills that exceeds company margins and goals.

Highly Effective Communication skills – Written, Oral and Group.

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