Miguel Gil Hernandez
Automation & AI Enthusiast
***********@*******.*** 809-***-**** SD, Dominican Republic ABOUT ME
Naturally curious and detail-oriented IT professional with 5+ years of experience across: tier 1 support, NOC operations, observability, cloud, cybersecurity, automation and AI. I believe I have strong communication skills on both English and Spanish and I am always inclined on learning, collaboration, and improvement. Beyond technology, I am also a salsa dancer and instructor; experience that strengthened my adaptability, discipline, leadership, and ability to connect with people from diverse backgrounds. SKILLS / TECHONOLOGIES / PRACTICES
Operating Systems
Linux & Windows
Code & Testing
Python, GitHub, Azure
Repos/Artifacts,
Bitbucket, Lens, Jfrog
Artifactory, Nexus,
SonarQube, Postman &
Bruno
SecOps
IAM, Entra ID, ACM,
Cyberark, Veracode,
Venafi, 1Password,
Tenable, DeepSecurity
Snyk & Stackhawk.
Cloud Computing
AWS & Azure
Planning &
Documentation
ITIL, Scrum, Azure
Boards, Jira, Confluence,
Trello, EasyRedMine,
Salesforce & Service
Now.
AI
Claude Code, Cursor AI
Dev/Administrator,
Codex, Copilot
Dev/Administrator.
Ops, CICD & IaC
Ansible, Docker, K8s,
Azure Pipelines, GitHub
Actions, ArgoCD
Terraform and Terraform
Cloud.
Monitoring
AWS Cloudwatch,
Grafana, Splunk &
Elastic
CERTIFICATES
AWS Certified Developer – Associate
Google IT Automation with Python Professional
Microsoft Certified: Azure Fundamentals
Architecture, Security, DevOps and Cloud Compliance Foundations Scrum Foundation Professional Certification - SFPC LANGUAGES
English — Proficient Spanish — Native
PROFESSIONAL EXPERIENCE
First American Title, Site Reliability Engineer
•Design, Maintain & Support CICD Pipeline solutions
•Platform and API Integration
05/2023 – present
•Azure DevOps and GitHub Administration
•Jfrog Administration
•Cursor AI and Copilot Administration
•Image Building
•Vulnerability Management, Security and compliance control
•Documentation development
•Interviewing and mentoring
APAP, Sr Infrastructure Vulnerability Analyst
•Scripting.
•Patch & License Management.
01/2023 –
05/2023
•Vulnerability Management.
•Kanban Project management.
•Azure and Oracle Cloud Infrastructure Administration. Center Source, NOC Analyst and Incident Coordinator
•Application Performance Monitoring.
•Incident Management.
02/2022 –
01/2023
•Documentation Creation and Maintenance.
•Log Analysis for Proactive/Reactive solutions.
•Tier 1 Troubleshooting.
Liquid Web, Linux Support Specialist
•Linux Server Administration.
•LAMP Stack Support..
11/2020 –
11/2021
•Solutions Adviser.
•WebHosting Support.
•Documentation Creation and Maintenance.
•Training and Mentoring.
EDUCATION
Universidad Tecnologica de Santiago - UTESA,
Electrical Engineer
Dominican
Republic
Universidad Internacional Iberoamericana - UNINI, Master’s Degree in Strategic Management in Software Engineering On going
Mexico
COURSES
API Testing Foundations, LinkedIN
Terraform, KodeKloud + Pluralsight
Kubernetes Training Course, KodeKloud
DevOps Bootcamp, Udemy
Ansible with Hands-On, Udemy + KodeKloud
Prepare for the GitHub Administration Certification, LinkedIN Interviewing training, First American Title
Monitoring and Observability, LinkedIN