Remote Hotel Reservations Specialist
Resume:
SARAH CRITTENDEN
RESERVATIONS SPECIALIST
CONTACT
Fairfield, United States
**********@************.*******.c
om
S KILLS
Data Entry
Record Keeping
Inventory Management
Microsoft Office
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Housekeeping/Cleaning
Schedule Development
Customer Satisfaction
Customer Retention/Renewal
Patient Assessment
Healthcare
Medical Records
Operations
Clinical Support
Operational Support
Transaction
Processing/Management
Childcare
Warehousing
Inventory Reports
S UMMARY
Dedicated customer service professional with experience in healthcare, retail, and childcare, seeking to leverage strong communication, attention to detail, and problem- solving skills as a Remote Hotel Reservations Specialist. Proven ability to manage schedules, resolve customer concerns, and ensure high satisfaction, transferable from roles involving patient assistance and client relations. Eager to contribute a friendly demeanor and efficient service delivery to assist clients with seamless travel plans at Medium.
WORK E X P E RIENCE
House Cleaner
Self-Employed House Cleaner
06/2025 – Present Cincinnati, United States
Provide residential cleaning services for multiple clients. Manage scheduling, customer communication, and appointments. Maintain high standards of cleanliness and customer satisfaction. Cultivate and retain clients through dependable, quality service. Patient Assistant
The Little Clinic
08/2024 – 12/2024 Cincinnati, United States
Facilitated patient check-in and addressed customer service needs. Maintained confidential patient records and information with diligence. Supported daily clinic operations within a fast-paced healthcare environment. Delivered professional and friendly assistance to patients and staff. Customer Service Associate
Dollar General
01/2024 – 08/2024 Cincinnati, United States
Assisted customers with purchases and responded to product inquiries. Operated cash registers and processed transactions with accuracy. Stocked merchandise and organized store inventory. Resolved customer concerns while providing exceptional customer service. Childcare Supervisor
Beautiful Savior
07/2016 – 12/2020 Cincinnati, United States
Supervised and cared for children, ensuring a safe and supportive environment. Assisted with daily activities and managed classroom organization. Distribution Operations
Shipping/Receiving
Distribution Warehousing
Retail
Customer Relations
Healthcare Administration
Resolve Customer Issues
Training/Teaching
Service Delivery
Research Skills
Healthcare Customer Service
HIPAA (Health Insurance
Portability and Accountability
Act)
Customer Training
Customer Experience
Consulting
Coaching
Career Development
Broadband
Bluetooth
Artificial Intelligence (AI)
Work From Home
Customer Support/Service
Problem Solving Skills
Team Player
Time Management
Communication Skills
Detail Oriented
Team Lead/Manager
Diversity
English Language
Communication skills
Attention to detail
Customer service
Hotel Reservations
Friendly demeanor
L ANGUAGES
Communicated effectively with parents and fellow staff members. Fostered a positive learning environment for children. Warehouse Associate
CDC Distributors
02/2007 – 09/2012 Cincinnati, United States
Contributed to warehouse and distribution operations. Processed inventory and prepared outgoing shipments. Maintained accurate inventory records.
Executed tasks efficiently to meet production and shipping deadlines. E DUCATION
High School Diploma
English Language
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