Security & Delivery Operations Professional
Resume:
MERLIN
WILKINSON
******.*********@*****.***
Queens, NY 11694
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations. Professional with background in community engagement and relationship building. Adept at organizing events, managing volunteer programs, and developing outreach strategies. Known for strong collaboration with teams and adaptability to changing needs. Skilled in communication, public speaking, and project management. Reliable and results-driven, always striving to achieve impactful outcomes. Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
PROFESSIONAL SUMMARY
SKILLS
• Delivery recordkeeping
• Safe driver training
• Order picking and processing
• Vehicle inspections
• GPS and route planning
• School education
• Program oversight
• Proficient in Microsoft Word
• First Aid/CPR
• Surveillance
• Security Guard License
• Staff Management
• Crisis intervention training
• De-escalation techniques
Brooklyn Technical High School
Brooklyn, NY • 06/1998
High School Diploma : Mechanical
Engineering
EDUCATION
• Member of basketball team
• Awarded valedictorian
• Elected Captain of chess team
CERTIFICATIONS
• CPR
• OSHA 30
Amazon - Delivery Driver
Syosset, NY • 12/2024 - Current
Queens Defenders - Community Outreach Coordinator
Queens, NY • 01/2020 - 09/2024
D&D security - Security Officer
Queens • 07/2009 - 09/2019
WORK HISTORY
Conducted routine vehicle inspections, identifying maintenance needs to uphold safety standards.
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• Delivered packages to customer doorsteps and business offices. Developed and implemented community engagement strategies to increase participation in programs.
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Created promotional materials and social media content to raise awareness of services offered.
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Facilitated workshops and events to educate community members on legal rights and resources.
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Trained junior staff on security protocols, enhancing team effectiveness and performance.
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Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
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Acted quickly during emergency situations to reduce opportunity for damage and injury.
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Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
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• Flagger
• Site Safety Training
• 8 hour
• 16 hour
• Gaurd Card
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