Administrative Support & Logistics Coordinator
Resume:
Marina Smith
Greenwood, IN
(******************@*****.***)
Professional Summary
Detail-oriented and organized administrative professional with experience supporting operations, managing logistics, and coordinating communication across departments. Known for reliability, efficiency, and a proactive approach to problem-solving.
Skills
Office Administration
Freight Coordination & Logistics
Microsoft Office Suite (Excel, Word, Outlook)
Document Management
Customer Service
Data Entry & Reporting
Time Management
Communication & Team Collaboration
Professional Experience
Administrative Support
Arco Electric Products – Shelbyville, IN
07/2020 – Present
Coordinate freight quotes and shipments using XPO, R&L, and Old Dominion platforms
Maintain organized records of RMAs, credit memos, and service center documentation
Manage plating schedules and delivery tracking for vendors like IPI and Future Finishes
Communicate with internal teams and vendors to ensure timely order fulfillment
Prepare Bills of Lading and ensure accurate NMFC classifications for shipments
[Customer Service Rep]
Anthem Insurance – [Remote]
02/16 - 07/2020
Handling customer inquiries
Answer questions about products, services, orders, or policies via phone, email, chat, or in person.
Resolving complaints and issues
Listen to customer concerns, troubleshoot problems, and provide solutions or escalate when needed.
Updating customer accounts
Make changes to contact info, shipping details, or account preferences.
Contact this candidate