Healthcare Care Coordinator and Birth Assistant

Emily Chaney

Platte, SD 605-***-**** **************@*****.***

LinkedIn: emily-chaney-b959b2218

Professional Summary

Detail-oriented healthcare professional with over 7 years of experience supporting individuals in residential care and birth settings. Experienced in care coordination, scheduling, documentation, patient support, and interdisciplinary collaboration. Recognized for strong communication, organization, and the ability to remain calm in fast-paced environments. Certified in NRP with BLS renewal available upon hire.

Professional Experience

Birth Assistant / Midwifery Assistant

South Dakota (Contract)

January 2021 - 2026

● Provide hands-on support in labor and delivery settings while assisting with care coordination

● Communicate with patients, families, and providers during high-stress situations

● Support patient comfort and workflow while maintaining awareness of care needs

● Maintain confidentiality and patient-centered care standards

Caregiver / Direct Support Staff

TLC Independent Living - Platte, SD

2016 - 2018 (Part-Time) 2018 - 2020 (PRN) 2021 - 2023 (Full-Time)

● Supported residents with daily care

● Assisted with hygiene, mobility, meals, and routine needs

● Documented care and communicated updates to support continuity

● Maintained a safe, compliant environment and assisted with shift coordination Interim Management / Care Coordination Support

TLC Independent Living - Platte, SD

September 2020

● Provided temporary coordination support during a staffing transition

● Assisted with scheduling, shift coverage, and daily operations

● Supported documentation, compliance, and team communication

Direct Support Professional Senior DSP Care Coordinator Human Service Agency - Watertown, SD

April 2019 - August 2019 January 2020 - August 2021

● Advanced into a care coordination role supporting individuals with developmental and physical disabilities

● Supported 7-16 residents with daily living activities while following individualized care plans

● Assisted with care planning, scheduling, and service coordination

● Maintained documentation and communicated with families and healthcare providers

● Supported onboarding and training of new staff

Customer Service Representative

The Yellow Rose - Platte, SD

June 2017 - April 2018 (Part-Time)

● Provided customer support in a fast-paced environment

● Managed transactions and maintained accuracy in daily operations Childcare Provider

Emily’s Babysitting Services

2017 - 2018

● Provided structured care and supervision in a home setting

Certifications

Basic Life Support (BLS CPR) - Previously certified; willing to renew immediately upon hire

Neonatal Resuscitation Program (NRP) - Active

CPR Certification

Skills

● Administrative Support

● Scheduling & Calendar Management

● Care Coordination

● Documentation

● Electronic Health Records

● Microsoft Office

● Customer Service

● Team Collaboration

● Patient Communication

● HIPAA & Confidentiality

● Training & Onboarding

● Time Management

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