Operations Assistant Director & Inventory Control

Margaret Samuels

Richmond, IN ***** +1-765-***-**** ***************@*****.***

Work Experience

Assistant Director of Operations

H&O

February 2022 to Present

Customer service

3PL warehouse

Running reports

Fixing receivers

Answering calls

Putting in orders

Finding space to store other products

Inventory Control

Invoicing

Monitoring what the associates are doing

Monitoring hours

Manhattan system

PLEX SYSTEM

Filing paperwork

Reviews and Disciplinary Actions

Help assist with training

Help assist with safe

Help mentoring the leads and managers

Tracking issues

Scheduling appointments on Open dock system

Meeting with other customers and helping with making their request are being met Making sure we are getting trucks unloaded with in the time frame First Warehouse Manager

Empire Packing Mason, OH

June 2018 to December 2021

Oversee the inbound and outbound inventory that is in the building, I track each day the counts with the system by saying what the BOMs are saying we are using in the Work orders. Making sure that we have enough product for production to run for the day.

• Oversee the monthly inventory counts that we do for raw and day material and turn these into accounting; as well as our end of the year audits we do to see if we are in the negative for the year or positive; For the last two years that I have over seen the inventory we have gotten 97 and a 98 % on our accuracy; which is great for being still a verily new company.

• We do weekly meetings to go over the inventory on the loss and the changes for the rooms to discuss on the amount of usage and if that is what is causing counts off of the numbers and etc.

• With the finished product inventory we are tracking it going out to different DC, I do weekly sales orders to see what and where the finished inventory went to and how much of it went over all for the week, submit it to the corporate to take all the facilities number and put them in their spreadsheet.

• Communicate with previous shift supervisor and second shift manager on what issues on equipment, operation problems, or relay any special messages that have to be done by demand

• Manage all loads coming and going with in the facility, communicating through email tracking trust, p.o.s as why they are late or missing.

• Retrieve the schedule for the day to see what all is being ran and where to place the associates in the proper places that are needed

• When there are any equipment issues it is my responsibility to get it fixed by reaching out to the company that handles all our repairs for the equipment to get them back up and running; so that we can continue with our orders for the customers and not shut production down

• Any issues that come across as I am walking through the plant and inspecting the warehouse; I point it out and get the proper associates on it to fix the issues and if they are not sure how to fix it; train them on how to fix the problem

• Oversee all attendance records, sign off the time cards, vacation requests as I write in their times, approve there hours for the week so they can get paid

• Help with receiving in dry materials and raw materials so that we can feed the production lines so that we can reach the targets for the day; as well as helping with shipping out the product to the customers orders. Load the trucks according to the manifest that the customer is requesting at the time of shipments.

• Also oversee maintenance orders and receiving them in and shipping them out for the production needs; such as materials that would be used to fix or maintain the machinery for operations

• Make purchase orders or use company credit card for ordering for maintenance

• Would over see how much overtime would have to be used for the day and week

• Run several reports of what all we had produced and how much we would receive and ship out

• Operate forklift to move product around to proper places in the warehouse, load trucks, unload trucks

• Use the SOPs, to proper train new associates to the procedures and have them sign off that they understand the processes and safety when doing the process

• Oversee the quality control to make sure that all specs of material met SQF before and after packaging is complete

• Also worked as a lead in receiving in the very beginning, then to a supervisor over receiving then I would fill in when the supply manager was not in and the moved to a manager.

• Oversee about 100 associates

• Create new training programs for the associates on equipment and processes.

• Worked out of E21 and reports inventory issues

• Customer service

Team Leader

Honda-Greensburg IN

October 2010 to June 2018

Follow SOPs, on how to load and unload trailers for receiving and shipping departments

● Overseen the stamping and weld department

● Delivered to the productions lines so that they would have all the materials they would need to produce cars

● Use forklift to move material around in warehouse to the proper places

● Sent out all the empty containers back to the suppliers and report what was on the trailers creating a BOL in the Honda BOL system

● Ran conveyors that fed the lines the tires and radiators for the cars

● Overseen arrange of 20-50 associates

● Inventory control- would fix all discrepancies

● Worked out of AS400 and GPC systems and report all of the inventory that was on hand

● Helped create new areas in the warehouse for training purposes on equipment

● Reported associate's hours

● Was a backup supervisor

Machine Operator

Gecom Corporation Greensburg, IN

November 2005 to October 2010

Started in the Stamping building

Run machine to make door locks

Tap weld

Stamping- press machine that made the small part that would be tapped together. Would run two three machine checking the specs of the part to make sure they was staying in the right range. Would also have to tear the machines apart when there was issues, fix them if they would become out of spec Checking with calipers on the parts, writing down if there was issues and if there was down time on the machines and why Would make sure I would hit rate if not above rate. Education

Business Management (Certificate)

Johns Hopkins University

September 2024 to September 2024

Complete a course for Principal of Management a certificate High school (High School Diploma)

Greensburg Community High School Greensburg, IN

August 2002 to December 2006

High school diploma

Skills

Data center services Quality systems Food handling Profit & loss ERP systems Cash handling Manufacturing Dealership experience Technical Proficiency Food service management Quality management Purchasing AS9100 Kitchen management Administrative experience 5S Goal setting (student motivation techniques) Visio Manufacturing company experience Uninterruptible power supplies (UPS) Project leadership Food production Training & development Facilities management Profit and loss analysis Restaurant experience AS400 Management Customer returns handling Inventory control Presentation skills Attention to detail Warehouse Management Forklift Microsoft Project Recruiting Sheet metal Communication skills Warehouse management experience MRP Manager experience Product demos Performance Improvement (PI) Process improvement standards implementation Interviewing Distribution operations Negotiation Sales strategy Manufacturing facility SharePoint Math Demand response Microsoft Outlook Transportation management systems Live chat Schedule management Microsoft Teams Safety regulations Analysis skills Microsoft Office SAP Logistics Task prioritization Strategic planning Mentoring Succession planning Salesforce Operating systems Budgeting HR sourcing Compliance audits & assessments Merchandising Prospecting Hiring 3PL Manual testing tools Quality control Computer literacy Stamping press Heavy lifting Business development Plant management Staff development Logistics sales Staffing management Typing Continuous improvement Conflict management Managing field service teams Microsoft Access SAP ERP Marketing Power tools Productivity software Phone etiquette Kronos Lean manufacturing FIFO Manhattan system (2 years) Grocery store Project management Six Sigma Working with high schoolers Database management Sourcing Order management system Assembly Warehouse staffing Warehouse operations Load planning for distribution operations Employee evaluation P&L Management Payroll Third-party logistics (3PL) warehouse experience Materials management Employee relations Dispatching DocuSign Data-driven decision making Senior leadership Presentation software Demand planning Supervising experience Customer service Factory Pricing Writing skills Data Center Operations Financial management Revenue growth Corrective action quality audits Food processing GMP Team scheduling Restaurant management FDA regulations Customer relationship management Time management Leadership Coffee experience Managing clients in a customer support role Kaizen Warehouse logistics management Store management Business management Food management Excel data analysis HACCP Outdoor work Inbound logistics Warehouse safety management Database administration CRM software Customer support Contracts iOS Product management Microsoft Word Employment & labor law Team development Freight consolidation distribution operations Packaging Relationship management Quality audits Managing teams in warehouse setting Supply Chain Process audits Customer communication Client communication Outside sales Data entry Organizational skills Delegation Team motivation (leadership skill) Operations management Computer skills Team management Computer operation Machine operator (5 years) Lean OSHA 10 Training Microsoft Powerpoint Microsoft Excel

Certifications and Licenses

Principal of Management

March 2023 to Present

CPR Certification

OSHA 10

First Aid Certification

AED Certification

Firearms License

Forklift Certification

Driver's License

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