International Logistics & Customs Compliance Leader

ADRIANA LAZZAROTTO

Fullerton, CA ***** • 714-***-**** • *******.**********@*****.***

LinkedIn: linkedin.com/in/adrianalazzarotto

PROFESSIONAL SUMMARY

Results-driven supply chain and logistics professional with 15+ years of experience spanning international transportation, customs compliance, and business ownership. Proven track record managing all facets of a logistics operation — from sales and customer service to finance and HR. Bilingual (English/Spanish) with deep expertise serving manufacturing clients across the U.S.-Mexico border. Seeking to deliver innovative supply chain solutions for organizations in diverse industries. CORE COMPETENCIES

International Logistics & Transportation • Customs & Compliance • LTL / FTL / Critical Services • Business Development • P&L Management • ERP Systems (Odoo) • Team Leadership • Bilingual: English / Spanish PROFESSIONAL EXPERIENCE

Sales & Operations Manager Radixer Logistics (radixer.com) August 2009 – Present

• Founded and scaled a full-service logistics company providing small package, LTL, FTL, and critical freight solutions.

• Direct all business functions: sales strategy, marketing, customer service, finance, HR, and day-to-day operations.

• Negotiate carrier contracts and pricing to deliver competitive, cost-effective solutions for clients.

• Build and maintain long-term client relationships across multiple industries. Account Manager United Parcel Service (UPS)(ups.com) December 2006– August 2009

• Delivered cost-saving international logistics solutions to manufacturing enterprises in Ciudad Juárez, Mexico.

• Managed a portfolio of key accounts, providing consultative freight and trade compliance recommendations.

• Grew a base of UPS Supply Chain Solutions (SCS) customers in the Ciudad Juárez region.

• Participated in cross-border customer conference calls with U.S. parent companies to align logistics needs. Trainer United Parcel Service (UPS)

August 2006 – December 2006

• Led a cross-functional training task force composed of personnel from the U.S., Canada, and Mexico.

• Delivered operational procedure and customer service training at the UPS SCS “Worldport” hub in Louisville, KY.

Operations Supervisor United Parcel Service (UPS) January 2006 – August 2006

• Managed inbound and outbound operations for the UPS SCS service center at the Ciudad Juárez airport.

• Coordinated international customer service across UPS SCS offices in the U.S., Europe, and Asia.

• Supervised air cargo handling and oversaw import/export shipment clearances with customs brokerage agents.

• Developed a Master Operating Plan for inbound and outbound shipment forwarding, improving process consistency.

VOLUNTEERING

Employment Specialist Volunteer InternationalRescue Committee (IRC) April 2024 – April 2025

● Responsible for identifying employment opportunities for newly arrived refugees in the United States.

● Primary point of contact between potential employers, program participants, and various IRC departments. My work required close internal and external collaboration to ensure families received the necessary support and resources to successfully begin their lives in the U.S.

● Connect participants to resources such as transportation, housing, schools for their children, churches and other organizations that could help them thrive. EDUCATION

Bachelor’s Degree in International Business Management Universidad Panamericana, Campus Bonaterra • 1998 – 2002 SKILLS & LANGUAGES

• Languages: Fully bilingual in English and Spanish (spoken and written)

• ERP Systems: Odoo (proficient); general ERP administration and data management

• Logistics Expertise: International freight forwarding, customs brokerage coordination, supply chain optimization

• Business Tools: Microsoft Office Suite, CRM platforms, logistics management software.

• Slack, Trello and other business communication tools.

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