Angel Flores
San Antonio, TX ***** +1-210-***-**** **************@*****.***
Professional Summary
Dedicated, multi-faceted social service professional with a strong commitment to serving individuals and the community through collaborative efforts and relationships. Dedicated to providing support and opportunities to others through community development efforts
Willing to relocate: Anywhere
Work Experience
LCDC Counselor
New Season San Antonio, TX
April 2025 to Present
Provide opioid addiction treatment and recovery services through assessments, treatment planning, individual and group counseling, case management, crisis intervention, and patient education while maintaining accurate clinical documentation and supporting long-term recovery.
LCDC Intern
Aliviane, Inc. El Paso, TX
April 2024 to January 2025
Compassion and care to adult men, women, and women with children seeking substance use disorder treatment in a structured setting. Daily group and individual therapy. Certified Community Health Worker
CENTRO SAN VICENTE El Paso, TX
April 2018 to December 2023
• Helps individuals with histories of incarceration to successfully reenter society.
• Helped vulnerable individuals navigate complex healthcare systems.
• Explain required eligibility applications to patients and help complete applications for employment, housing, and other services.
• Work directly with patient treatment teams and participate in care coordination procedures.
• Managed enrollment, transportation for individuals to take advantage of community resources. Homeless Outreach Specialist
Aliviane, Inc. El Paso, TX
July 2016 to April 2018
• Took an active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
• Built partnerships with related organizations to develop support and gain greater attention for important issues.
• Became a strong advocate for individuals who are homeless
• Developed and implemented fundraising approaches.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness, and willingness to help wherever needed.
• Referred families to shelters, legal resources, and educational programs.
• Coordinated individual referrals to obtain community services, advocated for client needs, and resolved roadblocks.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity. Peer Recovery Specialist
Aliviane, Inc. El Paso, TX
July 2015 to April 2018
• Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
• Increased awareness of and support participation in self-help and advocacy organizations.
• Provided ongoing assessment, problem-solving, and skill teaching to assist individuals with activities of daily living.
• Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
• Assisted individuals in identifying and re-engaging with family, friends, and other natural supports to build a support system.
• Transported individuals to medical appointments and support meetings whenever needed. Education
Addiction Counselor (Associate's degree)
El Paso Community College El Paso, TX
August 2016 to August 2018
social work (Associate)
El Paso Community College El Paso, TX
January 2013 to May 2015
Social work (Associate's degree)
Associate's degree in social work
Skills
Evidence-based practice Intake Experience Clinical counseling Continuous integration Behavioral Health (2 years) Mental health and behavioral care - Mental & behavioral health experience (3-5 years) Social services - Social services experience (11-15 years) English Cash register Individual / group counseling Bilingual Relapse prevention strategies Documentation review Clinical case management - Clinical case management experience (3-5 years) Care plans Social services counselor experience Social worker experience Group home experience Experience with individuals with substance use disorders Experience with individuals with mental health conditions Victims of domestic violence support Mental health facility experience Clinical documentation PTSD Care Outpatient Teaching Client-centered treatment planning Providing care for clients - Clients cared for monthly (More than 10 people) Computer Literacy Email Software (Outlook, Thunderbird, etc) Automotive repair SASS Restaurant experience Trauma-informed treatment planning CAGE questionnaire Microsoft Outlook Calendar Addiction counseling (2 years) Community health center experience Patient progress monitoring INTERNET EXPLORER (3 years) Social Work (5 years) Safety plans STI & STD prevention Crisis management Managing social services teams - Largest social services team managed (1-5 team members) Case worker experience Conducting community outreach projects - Largest number of community outreach programs conducted yearly (1-2 projects) Group therapy - Largest number of group therapy sessions conducted monthly (1-5 sessions) Crisis Intervention (2 years) Computer operation Seeing mental health clients - Mental health clients seen monthly (51-100 clients) Working with people with disabilities Motivational interviewing Problem-solving Working with adult populations Trauma counseling Outpatient clinic experience Substance Abuse Subtle Screening Inventory (SASSI) Addiction Severity Index (ASI) Transportation management systems Microsoft Word Internet Browser (Internet Explorer, Firefox, etc) Customer service Resident's rights Rehabilitation center experience Working with geriatric patients Implementing patient education initiatives - Patient education initiatives implemented (More than 10 initiatives) Multilingual Supervising experience Microsoft Excel Experience with individuals with co-occurring disorders Crisis intervention Treatment plan implementation TYPING (3 years) Typing Speed 30 Words Per Minute Behavioral health Social work Google Suite Driving Case management Treatment plan development Medication-assisted substance abuse treatment Addiction medicine Managing mental health clients - Largest number of mental health clients managed simultaneously (More than 40 clients) Delivery driver experience Discharge planning Computer skills Intake Peer recovery coach Electronic health records (EHR) management Time management Counselor experience Relapse prevention group facilitation Solution-focused brief therapy (SFBT) Managing social services clients - Largest number of social services clients managed simultaneously (51-100 clients) Patient advocacy Substance abuse counseling Addiction counseling - Addiction counseling experience (1-2 years) Teamwork Group counseling Communication skills Mobile devices Mental health counseling Grief counseling Microsoft Access Spanish (10+ years) CASE MANAGEMENT (6 years) Individual counseling Vital signs Data entry Patient care Van driver OUTLOOK (4 years) Van driving HIPAA Strengths- based treatment planning Drug Abuse Screening Test (DAST) Alcohol Use Disorders Identification Test (AUDIT) DSM-5 Microsoft Outlook Typing Windows Languages
English
Bilingual - Intermediate
Multilingual
Spanish
Certifications and Licenses
Certified Substance Abuse Counselor
Driver's License
October 2024 to October 2032
LCDC
June 2026 to June 2028
First Aid Certification
December 2025 to December 2027
CPR Certification
December 2025 to December 2027
CPR First Aid Certification
December 2025 to December 2027
lcdc intern
June 2022 to June 2027
Substance Abuse Counseling Certification
June 2022 to June 2027
Certified Recovery Specialist
Certified Peer Specialist (CPS)
Additional Information
Authorized to work in the US for any employer