Bilingual Medical Assistant (Front/Back Office)
Resume:
Alexandra Villalobos
Sugar Land, TX *****
****************@*******.***
Professional Summary
Obtain a Position as a Medical Assistant
Special Skills Speak English and Spanish, U.S. Citizen (Documentation provided) Authorized to work in the US for any employer
Work Experience
Medical Assistant
Town center ent-Sugar Land, TX
January 2024 to July 2024
I was front desk did everything from checking new and established patients in, copay, paper forms, payments, insurance verification, setting patient portals, patient profiles, updating information, phone system with 7 lines, messages to the entire office, everything i did it all. Every now and then I'd room patient for the back but I was more upfront due to me being pregnant. Medical Assistant
MEDISTOP CLINIC-Sugar Land, TX
May 2022 to December 2022
I did everything from the front to the back to the patient leaving the office. I did the patient intake papers, insurance verification, copay collecting, patient intake, vital signs, injections, procedures, doctor assisting, translations, and also answer a 4 line phone faxes and copay end of day closing. Medical Assistant
Medinet clinic-Houston, TX
January 2022 to April 2022
I did all back office from intake bringing patient to a room taking vitals preparing the file for the doctor doing the tests needed before/after provider also assist provider in whatever way shape or form until patient leaves the office. I did referrals for the practice as well as prior authorizations for medicine and procedures. Instructed and gave patients info needed and provide whatever needed before they left the office.
Medical Assistant
Dr Dwayne Williams Clinic
January 2020 to April 2020
I am the back office medical assistant. I room the patients, prioritize the doctor from room to room, assist the doctor when needed, prep the rooms for the doctor before and after patients. I stock the rooms weekly also deliver hazardous trash to its proper place weekly, medicine room stock and inventory, and I am on waiting to get approval to do EMR scripts. I call back patients with results from lab work, breast exams, colonoscopy, endoscopy, rays, MRIs, anything we send the patient to do i call back with results or with appointment.
Medical Assistant Back Office
A&U Family Medicine-Sugar Land, TX
August 2019 to January 2020
I started up with the clinic itself, we opened since October and have been there since. I help the Doctor in any way i can. I do phone answering call backs reminder calls all the back office duties such as injections vitals inventory stocking rooms etc. Also i shop for the clinic being cups coffee things we need to restock i go and get for the office for the doctor. I've made ways to keep track of everything in the clinic such as glucometer readings injections whom we test on etc. I've helped the doctor start off his clinic and in whatever any way he needs.
Medical Assistant
Capital Medical Associates
July 2018 to August 2019
I take care mostly of the back office and also help answering a four line phone system. Main things: vital signs, taking messages, updating/reconcile medicine(s) records in office and checking insurance for all 5 doctors. 2 main (owner) doctors go 2 days out of the week to the office each for half a day and 3 doctors only go 2 hours out of the week to see their "out patients" to do follow ups on their wound care etc.
Medical Assistant
HILLCROFT MEDICAL CLINIC
January 2017 to July 2018
Started as a verifier for insurance benefits and then moved to a Doctor office. I assist with the procedures and anything with prescriptions as refills, prior authorizations for them, changing pharmacy, change in medicine or dose, etc also paperwork such as: home health and/or referrals, nursing, prior authorizations for imaging or referral, any/all forms for blood draws or any exams needed, any patient forms/info, everything front wise also as in:4 line phone, scheduling, faxes, copy's, also inventory which was real important since we rarely assisted in the back. Also took care of stocking rooms, medicine and samples and their inventory, all of it was split by weekly between me and one other person. Medical Assistant
Center for Primary Care and Prevention-Richmond, TX September 2015 to December 2016
Responsibilities
I room in patients, take vitals, injections (state and therapeutic), check blood sugars,referrals to specialty and imaging. I print out blood work forms, any kind of orders, physicals, how to chart, train new employees and/or students, and direct problems with patients when needed. I've dealt with sleep monitor,weight loss,stress testing and prior authorization issues, I've done Bone Density, CGMS, CIMTs, and bladder scans. Toxicology and also ANS exams. Allergy testing, allergy shots, injection, flu /strep testing, pregnancy test, drug screening, collect blood now and then when the phlebotomist was out of the office, physicals before and after doctor, holter monitors, and anything needed in the clinic. Accomplishments
I have grown a lot more into a medical assistant without even noticing by just doing my job. Putting the smallest effort, will give the biggest smile and appreciation on a patient. Skills Used
I use my ability to be sympathetic towards the patients, being able to point out who needs more in what. Medical Assistant
Deans Professional Services (AGENCY)-Richmond, TX
January 2014 to August 2015
Responsibilities
I did all back office such as vitals, injections, collecting history, medicine approvals/deny, pharmacy faxes
(meds), called patients for results or follow ups. stocked rooms, kept messages answered at all times, assisted Doctors in the room, did the charting, i took care of all tests and exams before and after the Doctors. Where they needed me I was there taking on the job. This agency job consisted of: Internal medicine, family practice,Pain Management, OB/GYN, and Pediatrics. Jobs: Texas Childrens Hospital/ Clinics, St Lukes Clinic, Oak Bend Clinics. medical assistant
southwest pediatrics clinic-Sugar Land, TX
December 2012 to December 2013
Responsibilities
Front: scheduling patients, check insurance, reminder calls, collect copays, file charts, 4 line phone, copies, faxes, triplicate inventory, open/close drawer, referrals, any forms. Back: triage, injections, help translate, assist doctor as needed, newborn screening/mailing, help other MAs, etc
Accomplishments
Got real good at back office and checking private insurance. Got to know the moms and how to make their visit to the clinic better and easier and also for the kids. Got to have a first time hands on real experience on how to handle situations with all kind of different people culture races etc not like in school and was in difficult situations and was able to get through it for the patient and get it done. Medical Assistant Externship
Medinet Family Care Clinic
March 2011 to October 2011
I took care of all the rooming, patient assisting during the visit and after. All the requisition forms, preping the samples for pick up, assisting doctor with PAP smears or anything needed, did all exams before the Doctor such as: EKGs. Injections, Streps, Flu, Pregnancy etc. Also did immigration and regular physicals and did all the charting.
Cashier
Kroger
November 2005 to February 2010
Education
M.A.
Everest Institute-Houston, TX
Diploma
Stephen F. Austin High School
Skills
• Communication skills
• Anatomy knowledge
• Bilingual
• Sales
• Vital Signs
• Phlebotomy
• Front Office
• Back Office
• Receptionist
• Vital signs
• Organizational skills
• Patient Care
• Medical Office Experience
• Time management
• Injections
• EMR
• Epic
• Computer literacy
Certifications and Licenses
Epic EMR
October 2014 to Present
EMR training and certification
EClinical
January 2013 to Present
Eclinical training
BLS Certification
HIPPA
MEDISOFT
Certified Medical Assistant
CPR
Practice fusion
March 2017 to September 2017
AED Certification
Additional Information
Some special skills I have are such certifications and life skills such as: Back: vitals, EKG, Injections, venipuncture, phlebotomy, patient care, Front: filing, medical records, scheduling, Microsoft Word/ programs, EMR systems. Skills: Bilingual and certification in different EMRs such as: Athena, Profusion, Practicefusion, Epic, and Eclinical.
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