Jayleen
EXPERIENCE
Conducted virtual sales presentations and
consultations with small business and residential
clients nationwide.
Consistently exceeded monthly sales targets by 20– 30% through effective communication and follow-
ups.
Built and maintained long-term customer
relationships via CRM platforms.
Handled inbound and outbound calls, live chat, and email communications to generate new leads.
REMOTE SALES ASSOCIATE
BrightPath Solutions – Remote 2022 - 2024
English
LANGUAGES
SKILLS
Sales & Client Relations
Customer Retention
Strategies
Route Planning & Logistics
Conflict Resolution &
Problem Solving
CRM Systems (Salesforce,
HubSpot)
Time Management &
Organization
Microsoft Office & Google
Workspace
********@*****.***
Sunrise, Fl
CONTACT
Motivated and adaptable
professional with proven
success in sales, customer
service, and logistics
operations. Skilled at building
strong client relationships,
exceeding performance
targets, and ensuring timely,
accurate deliveries.
Recognized for excellent
communication, problem-
solving, and leadership skills
that contribute to team and
organizational success.
ABOUT ME
BOX TRUCK DELIVERY DRIVER (CDL LICENSED)
Metro Supply Logistics – Miami, FL 2020 - 2022
Operated CDL box trucks safely and efficiently,
completing 35+ deliveries weekly to businesses and homes.
Ensured timely deliveries by planning routes and
maintaining strict adherence to schedules.
Inspected and maintained vehicles, ensuring
compliance with DOT safety regulations.
Assisted clients with unloading shipments and
resolved delivery-related concerns professionally. CUSTOMER SERVICE REPRESENTATIVE
SunCoast Call Solutions – Miami, FL 2017-2020
Managed 50–70 daily inbound calls, assisting
customers with billing, account issues, and technical support.
Resolved customer complaints, achieving a 15%
improvement in satisfaction scores.
Processed payments and account updates with high
accuracy.
Cross-sold services during customer interactions,
generating additional company revenue.
Recognized for professionalism, patience, and
conflict-resolution skills.
VALLADARES