PMP-Certified Infrastructure Program Manager

John Grantman (Resume) Page * of * January ****

JOHN GRANTMAN

Northfield, Illinois ● 312-***-**** ● *********@*****.*** ● www.linkedin.com/in/grantman OVERVIEW

Experienced IT professional with experience in global IT services, enterprise infrastructure, and data center operations, including complex migrations and service optimization. Proven ability to lead high-performing, geographically distributed teams and managing resources, vendors, and service providers in large-scale environments. Demonstrated experience in IT governance/compliance, and executing complex projects in cybersecurity, cloud technologies, and ITIL (ServiceNow). Combines strong technical capability with senior management experience to align IT initiatives with business goals, enhance efficiency, and mitigate risks. RECENT EXPERIENCE

INDEPENDENT/CONTRACT CONSULTANT Multiple Companies (2009-Current)

Cyber Remediation Project Manager Essendant LaSalle Networks Contractor (2023-2024) Led multiple concurrent workstreams within a large-scale Cybersecurity Remediation Program, managing in-flight initiatives while analyzing and planning remaining efforts to address outstanding risks. Enhanced ITSM, IT Security, and IT Governance capabilities to support continuous vulnerability management, improving compliance and reducing future risk exposure.

Senior Project Manager – Data Center Ensono LaSalle Networks Contractor (2022 - 2023) Led multiple concurrent customer migrations to new data centers as part of a data center exit program. Owned end-to-end migration lifecycle—assessment, design, planning, and execution—while managing matrixed resources across internal teams, partners, and customer stakeholders.

Senior Data Center Project Manager Kraft Heinz TEKsystems Contractor (2021 – 2022) Led delivery of global data center projects from planning through budgeting and execution. Managed compliance in a complex outsourced IT environment. Delivered multi-site SAN and SAN switch migrations

(HP 3PAR to Pure Storage) and HP StoreOnce enterprise backup upgrade.

IT Project Manager & Scrum Master Northern Trust TEKsystems Contractor (2020 - 2021) Supervised Agile ITSM projects focused on ServiceNow enhancements for Service Asset and Configuration Management (SACM). Led the deployment of Configuration Management for public cloud platforms (AWS, Azure). Drove technical direction and managed accelerated ServiceNow Discovery and SACM governance during migration from on-prem to cloud. Led scrums for CMDB, Discovery, Service Mapping, and ongoing SACM enhancements across internal and offshore teams to improved IT Operations Management.

ServiceNow Implementation Manager CF Industries Brilliant Contractor (2019) Managed the deployment of ServiceNow IT Service Management (ITSM), Governance, Risk & Compliance

(GRC) for Sarbanes-Oxley compliance, and IT Business Management (ITBM). Led multiple IT projects across manufacturing & distribution lines of business, aligning IT operations with business goals and regulatory requirements.

IT Program Manager – Enterprise Cloud AbbVie InsightGlobal Contractor (2018 - 2019) Managed the establishment of an enterprise multi-cloud platform and developed onboarding process for migrating existing applications and new applications to cloud environments (AWS, Azure, Google Cloud). Directed technical and governance reviews and coordinated with offshore managed support providers to deploy solutions within the cloud environment ensuring compliance with IT security, regulatory, and IT service/operations policies and processes.

John Grantman (Resume) Page 2 of 3 January 2026

INDEPENDENT/CONTRACT CONSULTANT (Continued)

Security Vulnerability Remediation Program Manager AbbVie TEKsystems Contractor (2016 - 2017) Managed the Security Vulnerability Remediation program, overseeing vulnerability assessments, classification, remediation design, and deployment for Windows, Linux, and UNIX platforms globally. Directed IT engineers and coordinated remediation efforts with IT operations, engineers, and a managed service provider. Additionally managed ServiceNow Discovery deployment, helping to remediate technical challenges and accelerate project completion efforts. SENIOR MANAGER GLOBAL SERVICE & OPERATIONS Publicis Groupe Employee (2009-2015) Managed multiple large-scale global IT services, including messaging, identity management, long-term archive, legal eDiscovery, and video conferencing.

• Supervised 23 direct reports, $35M in annual services revenue and a $10M budget managing infrastructure in 40+ global data centers for 75,000 users (125,000 accounts) across 70 countries.

• Directed a global Level III 24/7 support team, resolving over 6,000 incidents annually.

• Spearheaded the design and implementation of IAM (125,000+ accounts) across multiple directories

(Active Directory, LDAP, Novell) with single sign-on and dynamic global network configuration.

• Implemented mobile device management for 30,000 devices across multiple platforms (Android, BlackBerry), including one of the first large-scale enterprise deployments of iOS devices.

• Managed North American distributed infrastructure (500 servers, 1500 VMs, 50 storage arrays with 2 PB capacity) across 50 data centers.

ADDITIONAL EXPERIENCE

DIRECTOR, PROFESSIONAL SERVICES Tripoint Employee (2009-2015) – Directed product implementation and professional services teams for a legal industry solutions provider. DIRECTOR Comtech Group Employee (2001-2002) –

Managed IBM e-business solutions practice with responsibility for software sales and professional services. REGIONAL MANAGER Sirius Employee (2000-2001) – Created and managed professional services practice for IBM hardware/software reseller. SENIOR MANAGER Deloitte & Touche Employee (1996-2000) – Created team supporting enterprise collaboration and messaging systems. Designed e-commerce website for corporate tax software customers. Led custom tax calculation methodology design team. MANAGING ASSOCIATE Coopers & Lybrand Employee (1994-1995) – Managed professional services practice and set up a National Center of Excellence in Workgroup Computing for North America.

SENIOR ASSOCIATE Andersen Consulting Employee (1992-1994) – Designed & published courseware and delivered courses to internal and external customers. SYSTEMS ENGINEER IBM Employee (1988-1992) –

Responsible for pre-sales and post-sales support of IBM hardware/software and System/370 & System/390 software licensing compliance.

John Grantman (Resume) Page 3 of 3 January 2026

ADDITIONAL EXPERIENCE (Continued)

CONTRACT PROJECTS

Hyatt Hotels (2008-2009) - Managed enterprise

messaging systems and Level II/III support teams.

Eddie Bauer (2007) - Responsible for Level II/III

enterprise messaging support team and enterprise

messaging infrastructure.

McKinsey & Co. (2006) - Program manager for offshore development projects.

McDonald’s (2005-2006) - Program Manager for global messaging system consolidation and redesign.

Abbott (2005) - Responsible for Lotus Domino/Notes servers and development (15 serves/15000 users).

McDonald’s (1995-1996) - Developed real-estate analysis application for remote real-time reporting on pending real-estate purchases.

INDEPENDANT CONSULTING

The Towers (2016 & 2020) - Upgraded KeyScan System VII security access systems and provided support

remediating security incidents.

AON (2008) - Redesigned global SMTP email system and integrated globally with Postini (SMTP).

Patients First Emergency Medicine (2003) - Developed Patient Tracking System for ER physicians.

KBHome (2002-2004) - Developed real estate application to manage new home purchase and closing processes. Lotus Development Corp (1996) - Project Manager for pre-release product deployment to North America to business partners.

CERTIFICATION & EDUCATION

Project Management Professional

IBM e-Business Solutions Advisor

IBM Certified Instructor

University of Illinois at Chicago

Bachelor of Science candidate in Liberal Arts

TRAINING

Practical Python in IoT (2022), Google Cloud Platform Fundamentals (2020), IoT Security & Concepts (2020), ServiceNow Foundation Update (2018), AWS Cloud Practitioner Essentials (2018), IT Vulnerability Assessment

& Management (2016), Linux Security Tools Overview (2016), Configuring and Deploying a Private Cloud

(2015), Backup Recovery Systems & Architecture (2013), Microsoft Windows Server Administration (2012), Active Directory Planning and Design (2009), ITIL Foundation v3 (2009)

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