Education, Customer Service, Administration

Jennifer Davis

**** **** ***** *****, *****, MD 21085 443-***-**** ***********@*****.***

EDUCATION

Towson State University, Towson, Maryland

BS, English

WORK EXPERIENCES

Harford County Public Schools – Classroom Teacher 2015-2024

Manage classroom environment

Construct and Implement daily lesson plans

Differentiate instruction for a diverse group of learners including English Language Learners,

Gifted Students, and those with IEPs

Cecil County Public Schools – Substitute Teacher 2014-2015

Assumed all duties of the full time teacher

Lowe’s Home Improvement – Cashier/ Customer Service Desk Associate 2014-2015

Managed the cash register, assisted customers, processed returns

Listened to customer concerns and worked to resolve issues

Project Crossroad – Case Manager 2010-2014

Managed online data system, tracked statistical data

Generated monthly, quarterly and annual reports

Proofread and participated in grant writing and budget preparation/execution

Provided support to vulnerable populations through various program offerings

Supervised Mentoring and Tutoring Program

Coordinated services including tutoring, individual and family counseling, anger management

Classes, Substance abuse classes, LifeSkills classes, transportation, mentoring

Formed relationships with various community partners

Bethany Christian School - English/Latin Teacher 2009-2010

Advanced students’ written and oral communication skills through cooperative learning activities

Collaborated with others to enhance student learning on an individual basis

Seidenberg Protzko Eye Associates - Clinical Research Assistant 2008-2009

Interviewed patients for medical history

Tracked appointments, study statistics, and patient compliance

Chesapeake Publishing – Proof Reader 2007-2008

Examined and corrected advertising before publication

Lighthouse Christian Academy - English/Literature Teacher 2003-2007

Supervised Middle and High School teaching staff

Planned, purchased and organized curriculum

Researched, developed and implemented a wide variety of educational courses

RELATED SKILLS

Ability to organize and manage people and projects

Excellent written and verbal communication skills

Strong attention to detail

Adept interpersonal skills

Trained in Mediation and Conflict Resolution by Community Mediation Upper Shore

Experienced with Microsoft Word, Excel and Power Point, Google Calendar and Docs, Dropbox, Data Management Systems

Contact this candidate