KELVIN JAY ASEO
CUSTOMER SERVICE OPERATIONS EDUCATION
BUSINESS ADMINISTRATION
Motivated and detail-oriented professional with diverse experience in
banking, education, and business operations. Strong foundation in financial
management, customer service, and teamwork. Proven ability to adapt in
dynamic environments, build relationships, and deliver results.
® *************@*****.*** @ 080********
0 Tokyo, Japan
e EDUCATION © WORK EXPERIENCE
Bachelor of Science in Business @ _USJP Owner / Seller / Collection / Marketing / Logistics
Self-Employed 2023 - 2026
Major in Financial Management
a * Manage online business operations including product sourcing, sales,
University of the Immaculate F
: and customer service.
Conception ‘
oa * Handle order processing, collection, and payment transactions.
Davao City, Philippines f Bs :
* Oversee logistics and coordinate shipments to ensure timely delivery.
2014 * Develop and implement marketing strategies across online platforms
to increase visibility and sales.
© SKILLS * Build and maintain strong customer relationships to encourage
Sarr repeat business.
+ Customer Service Excellence @ Assistant English Teacher
SofCasnienalingieiReconcliation GG International School 2020 - 2023
* Account Management
§ caeansese tui * Assisted lead teachers in delivering engaging English lessons to
«Teaching & Classroom Support students of various levels.
+ Sales, Marketing & Collection * Prepared teaching materials, activities, and classroom resources.
© Logistics & Inventory Management ¢ Supported student learning and development in a positive
* Microsoft Office (Word, Excel, PowerPoint) and interactive environment.
+ Adaptability & Problem Solving * Communicated with parents and staff regarding student progress
+ Teamwork & Collaboration and behavior.
QO LANGUAGES @ Bank Teller / New Accounts
=, Philippine Savings Bank 2016 - 2018
+ English (Fluent) * Handled cash transactions including deposits, withdrawals, transfers,
+ Japanese (Basic to Intermediate) agrees
* Opened new accounts and assisted customers with account
eB outs iubonawidn requirements and inquiries.
—— + Ensured accuracy and compliance with banking policies and
Date of Birth: March 6, 1992 procedures.
Nationality: Filipino * Provided excellent customer service and resolved customer concerns
Civil Status: Married professionally.
) ABOUT ME
am a hardworking and adaptable professional with a strong sense of responsibility and a
passion for continuous learning. thrive in team environments and enjoy contributing to
organizational success through dedication, integrity, and a positive attitude.