Office Coordinator, Patient Scheduling & Billing

**/**** - **/**** ****** Coordinator

Johns Hopkins SOM,, None Selected

**/****-**/** ***** Hopkins SOM Greenspring Station Division of Cardiology - Coordinate daily activities for four providers. answer phones to screen/transfer calls, schedule appointments, register patients, verify insurance coverage, obtain pre- authorizations/referrals, resolve patient conflict, resolve financial conflicts, Send messages to patients and providers via MyChart. Scan Files from RightFax. Complete vacation and inpatient service reschedules. Submit reimbursements via Concur. Fax or mail records to patients or outside providers. 05/2018 - 09/2022 Office Coordinator

University of Md, Baltimore, MD

Office Coordinator l 05/2018 - 9/2022 University of Md Midtown Campus, Baltimore, MD Pre-registration, insurance verification, obtain preauthorization for inpatient/outpatient surgeries. Servicing 15 Shock Trauma providers. Identifying CPT and ICD-9 codes. Sending email or making phone calls to correct department personnel as needed. Making sure all surgery cases are financially cleared in a timely manner. Offering and providing solutions for patients in need of financial assistance for their surgeries. Providing information to patients and providers who call or email about certain procedures. Provide clinical information either through fax or over the phone to expedite prior authorization process for general or emergency services. -Carruthers Clinic, Complete new patient intake interviews, Obtain and maintain mental health authorizations through Beacon health. Correct demographic and claims errors in Epic Workques. Call insurance companies to correct billing errors when patients receive EOB notice. Enter OMS reports through Beacon Health Portal. Complete statistical reports monthly. Order supplies from Staples. Complete Medical Record requests. Pick up mail and distribute/reply to sender. Edit/build Provider Templates, schedule appointments.

03/2013 - 01/2018 Financial Coordinator

Sinai Hospital, Baltimore, MD

Financial Coordinator 03/2013 - 01/2018 Sinai Hospital 2401 W Belvedere Ave, Baltimore, MD Insurance verification. Medical coding, Obtain preauthorization for emergency and elective Orthopedic surgeries, inpatient and outpatient. Assess patients' ability to pay and come up with a calculation and plan for self-pay patients, Obtain authorization for Radiology Services via provider portals, telephone and fax. Collect/process copays to be sent to the bank, data entry, update Pt accounts, Pt registration/scheduling, answer phones, medical records and charge entries. Through TES Edits resolve and correct any incorrect claim processes. Schedule in and outpatient surgeries.

03/2008 - 03/2013 Medical Office Coordinator

Johns Hopkins Medical Inst, Baltimore, MD

Medical Office Coordinator 03/2008 - 03/2013 Johns Hopkins Medical Inst 601 N Caroline St # 3233, Baltimore, MD Coordinate daily activities for MS Infusion center/neurology. answer multi-lined phones to screen/transfer calls, schedule appointments, register patients, verify insurance coverage, obtain pre- authorizations/referrals, medical coding, billing, order medication from outside Rosetta Johnson

1227 N Patterson Park Ave, Baltimore, MD 21213

Phone: 443-***-****

Email: *******.*******@*******.***

Employment History

pharmaceutical companies, order supplies, resolve patient conflict, resolve financial conflicts, interact with outside vendors to insure smooth flow of clinic, scan charts

(clinic is paperless)

Health Administration

Bachelor's Degree

University of Phoenix, Phoenix, AR

Medical Assistant

Vocational School Certificate

Tesst College, Baltimore, MD

High School Diploma

High School Diploma

, MD

MEDICAL TERMINOLOGY

Certified Medical Assistant

Medical Assistant

Education History

Occupational Licenses, Certificates and Training

Detailed References

Desired Occupation

Medical Secretaries and Administrative Assistants

Desired Salary

$16.75 hourly (Approx. $35,000 annually) or more

Desired Job Location

Baltimore, City of

Desired Job Type

Drivers License

Regular Drivers License

Security Clearance

No Clearance

Job Skills

70 skill(s)

Tools and Technology

164 Technology 44 Tools

Typing Speed

40 + wpm

Language/Proficiency

Other / Well

Days : Sun, Mon, Tue, Wed, Thu, Fri, Sat

Shifts : Day, Rotating

Employment Type : Regular

Full or Part Time : FT

Willing to Travel : Yes

Willing to Relocate : No

Willing to Telecommute : No

Contact this candidate