Document Control & Quality Compliance Specialist
Resume:
ANGLLEY
HANSEN
********@*****.***
Fayetteville, AR 72703
SUMMARY Dedicated, reliable worker with experience in customer service, meeting deadlines, data management and fast-paced office environments.
SKILLS • Document management
• Compliance management
• Internal audits
• Data accuracy
• Revision management
• Team collaboration
EXPERIENCE DOCUMENT CONTROL SPECIALIST 07/2018 to 06/2026 Delta Group Electronics, Inc. - Fayetteville, AR
• Maintained controlled release and retrieval of documents through the use of a database. Retained documents as required by customer.
• Assisted the production floor through creating aid documents and providing needed forms.
• Entered component part numbers and operation steps into system to create part and process instructions for inventory and production.
• Performed internal audits to improve processes and ensure that procedures were adequate and adhered to. Audits were performed to AS9100 standard.
• Assisted the inventory department with receiving components and performing verification of job kits.
HEAD INSPECTOR 06/2016 to 05/2018
El Dorado Packaging, Inc. - El Dorado, AR
• Checked print rolls, labels and packaging to ensure they matched the current order.
• Inspected completed bundles to ensure that defective bags were not sent to the customer.
• Tallied inspectors' production reports at the end of shift and checked to see that all related paperwork was turned in.
TEMP/LINE OPERATOR 01/2016 to 05/2016
Martin Lubricants via ESA Screening - Smackover, AR
• Operated multiple lines that filled containers with automotive lubricants.
• Sent samples to lab to ensure proper chemical composition after calibrating the line. RECEPTIONIST 01/2015 to 04/2015
Income Tax Place - El Dorado, AR
• Answered phones and greeted clients, dispersed refund checks, located customer files and set up files for new clients.
COMMERCIAL INSURANCE AGENT 01/2010 to 12/2014
United Insurance Agency, Inc - El Dorado, AR
• Managed over 300 separate businesses' insurance accounts.
• Evaluated carrier quotes and policies, analyzed data, and recommended a course of action to clients and applicants.
• Completed and mailed bills, contracts, policies, invoices and checks.
• Reported policy changes and company conditions affecting customer satisfaction.
• Followed up with underwriters and customers regarding unresolved issues. EDUCATION Henderson State University - Arkadelphia, AR General Studies
2003 - 2006
Louisiana Tech University - Ruston, LA
Chemical Engineering
2000 - 2003
TRAINING • Acceptability of Electronic Assemblies, IPC, Valid through 05/31/27
• AS9100D Lead Auditor Training, SAE International
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