Senior QA Automation & Test Engineer

SHAWN DAUGHENBAUGH

*** ******* ***** *****, ********, GA 30338

Mobile: 770-***-**** Email: *********@*******.***

LinkedIn Profile link: https://www.linkedin.com/in/shawn-daughenbaugh-0aaa4929

Quality Assurance Performance Summary:

Superior Quality Assurance professional with over 12.0 years of experience testing enterprise-level web-based and mobile applications. Providing excellent testing and analytical skills with the ability to identify critical software defects before market release. Providing extensive experience with test design development in manual and automated testing.

Manual Testing Experience:

12.0 years of manually writing test scenarios and performing manual functional, regression, exploratory, black-box, white-box, smoke, system, integration, end to end, user acceptance, production checkout, experienced-based and data validation testing based on acceptance criteria in stories and from requirements documents.

10.0 years of writing, executing SQL queries using SQL Server, Oracle with MySQL, DB2 databases to verify data.

10.0 years of Scrum Agile testing in Java, C#.Net, Visual Basic.Net, ASP.Net development environments.

10.0 years of manually using JIRA, Rally, MS TFS, qTest, ALM, Quality Center test management tools.

8.0 years of manual Web Services testing, with SOAP and REST API requests using Postman, SOAPUI, Swagger.

5.0 years of manual Mobile testing using Android phones and tablets, iPad, iPhone devices.

Automation Testing Experience:

10.0 years of automated testing using Selenium WebDriver, Appium, Eclipse, TestNG, Maven, Node.JS, PyCharm, SpecFlow, Cucumber, MS Test, UFT, TestComplete, TestStudio, Katalon Studio automation tools.

10.0 years scripting using C#.Net, Java, Gherkin, Groovy, JavaBeans, VBScript, JScript for automation.

7.0 years of setting up, maintaining, executing automation frameworks using Selenium WebDriver, Appium.

6.0 years of using Java automation tools Eclipse, TestNG, Maven, Node.JS, JMeter, Selenium WebDriver,

3.0 years of automated performance testing using Eclipse & Java, JMeter & JavaBeans, SOAPUI & Groovy.

Technical Skills:

AI Tools: Katalon Reader, ChatGPT

Testing Tools: JIRA, Zephyr Scale, Rally, MS TFS, qTest, ALM, Quality Center.

Automation Tools: Selenium WebDriver, Appium, Eclipse, TestNG, Maven, Node.JS, PyCharm, Robot, SpecFlow,

Cucumber, MS Test, UFT, TestComplete, TestStudio, Katalon Studio, MS Visual Studio.

Performance Tools: JMeter, BlazeMeter, SOAPUI.

Scripting: Java, Node.JS, Python, C#.Net, Gherkin, Groovy, JavaBeans, JScript, JavaScript, VBScript.

Version Control: TFS (CVCS). GitHub, GitBucket (DVCS), Sourcetree.

Web Services: SOAP, REST API requests using SOAPUI, JMeter, Postman, Swagger, XML, JSON Formatter.

Databases: MS SQL Server, Oracle with MySQL, DB2, Databricks, MS Access.

Operating Systems: Windows, Unix, Linux, Apple MAC OS, Apple iOS, Android OS.

Browsers: Internet Explorer, Edge, Safari, Chrome, Firefox.

Applications: Jenkins, AWS Cloud, Mailgun, SauceLabs, Slack, MS Teams, Firebug, Fiddler,

Salesforce CRM, MS Word, MS Excel, Google Docs, Google Sheets.

Professional Experience:

Floor & Decor, Atlanta GA – Large size, Retail 08/2022-12/2025

Software QA Automation Engineer II

Floor & Décor is a retailer providing building material for home renovations. I worked on a Salesforce CRM back-end and UI development team in a Java environment. Responsible for manual and automated, functional, regression, smoke and API testing in Salesforce Lightning in a Scrum Agile workflow. Worked with 5 onshore and offshore QA team members.

Created automated tests using the AI tools Katalon Reader and used ChatGPT to create content.

Scripted, executed and maintained an automated web-based tests using Eclipse and PyCharm IDEs, manually scripting tests using Java, Python, Selenium WebDriver, Robot Framework and Page Object Model. Used GitHub, GitBucket (DVCS) and Sourcetree for version control.

Setup, maintained, executed Jenkins jobs to perform automated build testing.

Performed manual testing in the Salesforce CRM UI, in Account, Contact, Lead, Opportunity objects, data sent in packets, setup of profile, record, field level settings, tasks and emails.

Performed manual API testing of Web Services using Swagger and Postman in a Java environment.

Wrote and executed SQL queries manually to verify and validate data in SQL Server and Databricks databases.

Performed manual end-to-end testing over 5 applications: POS Register, Salesforce, DS appointment apps.

Wrote, executed tests cases manually in qTest and JIRA based on acceptance criteria in user stories, reported defects using developer tools.

Shawn Daughenbaugh Mobile: 770-***-**** Email: *********@*******.*** Page 2

NetRoadShow, Atlanta GA – Medium size, Information Technology and Services 01/2021-08/2022

QA Automation Engineer

NetRoadShow provides content library and presentation applications for banks, written in JavaScript, Java on an AWS Cloud platform. Responsible for scripting and executing automated test scripts for functional, regression, smoke testing of web-based applications in a Java environment in a Scrum Agile workflow. Worked on a 13 onshore & offshore QA team.

Scripted, executed and maintained an automated web-based and API testing framework using Eclipse, TestNG, Maven, Node.JS writing Gherkin Feature files, manually scripting Step Definitions using Selenium WebDriver, Java and Page Object Model. Used GitHub, GitBucket (DVCS) and Sourcetree for version control.

Setup, maintained, executed Jenkins jobs to perform automated build testing.

Performed manual API testing using Swagger and Postman in an AWS Cloud environment.

Performed manual integration testing with client development teams.

Wrote, executed test cases from acceptance criteria, reported defects in JIRA, Zephyr Scale using developer tools.

Verified emails in Mailgun.

Performed data verification testing by manually writing and executing SQL queries on SQL Server databases.

Performed cross browser testing using SauceLabs.

Applied Systems Inc., Atlanta GA – Large, Insurance Technology 04/2019-02/2020

QA Automation Analyst

Applied Systems provides applications for insurance agents and I worked a content library application written in Drupal, Angular.js. Responsible for scripting and executing automated test scripts for functional, regression, smoke testing of web-based applications in a Scrum Agile workflow in a .Net environment. Worked with a 4 member QA team.

Scripted, executed and maintained a web-based automated testing framework using MS Test and Selenium WebDriver scripting tests using C#.NET, Page Object Model in a Visual Studio project solution. Data Driven using XML files. Committed code using MS TFS (CVCS).

Scripted, executed automated performance tests using JMeter and BlazeMeter performance testing tools.

Performed manual API testing of web services using the Postman tool with the Chrome browser.

Performed data verification testing by manually writing and executing SQL queries on SQL Server databases.

Performed manual Mobile testing of Applied Systems mobile apps on Android, iPhone and iPad devices.

Wrote, executed test cases from acceptance criteria and reported defects in Rally using Fiddler, Google Sheets.

Cox Automotive, Atlanta GA – Large, Telecommunications 08/2018-12/2018

QA Software Test Engineer

Responsible for writing, scripting and executing automated test scripts for functional, integration, regression, smoke testing of the Salesforce CRM Lightning, testing Account, Contact, Lead, Opportunity objects in a Scrum Agile workflow, in a .Net environment. Worked on a Salesforce DRM back-end and UI development team with 7 QA team members.

Scripted, executed and maintained an automated web-based testing framework with Cucumber using Eclipse, TestNG, Maven, Node.JS writing Gherkin feature files and manually scripting the Step Definitions using Selenium WebDriver using the Java language and Page Object Model in a BDD workflow, GitHub (DVCS) for version control.

Performed database validation by manually writing and executing SQL queries in SQL Server databases.

Wrote, executed tests cases manually in Rally based on acceptance criteria in user stories, testing the UI, data sent in packets, setup of profile, record, field level settings and emails.

Reported, documented, managed defects using Rally using Firebug developer tool to document defects.

Parkmobile, Atlanta GA – Midsize, Parking Services 03/2017-02/2018

QA Automation Engineer

Parkmobile provides parking services through the use of proprietary web-based and Mobile applications in a .Net environment. Wrote and executed automated test scripts for functional, regression, smoke testing in a Scrum Agile workflow. Worked with a 7 member QA team with 3 remote resources in Nebraska and in India.

Scripted, maintained and executed an automated web-based testing framework using Katalon Studio and

Cucumber with SpecFlow writing Gherkin feature files, scripting Step Definitions using Selenium WebDriver, Appium, C#, Page Object Model within Visual Studio, in a BDD workflow, GitHub (DVCS) for version control. Data Driven using Excel spreadsheets.

Setup, maintained and executed an automated web services performance testing framework using JMeter, scripting with JavaBeans for SOAP and REST API requests to put load on servers. Data Driven using Excel spreadsheets.

Performed database validation testing by writing and executing SQL queries in SQL Server databases.

Performed manual Mobile app and device testing on Android and iPhones. Trained on SauceLabs.

Wrote, executed manual test cases from acceptance criteria in JIRA and reported defects in JIRA using Firebug.

Shawn Daughenbaugh Mobile: 770-***-**** Email: *********@*******.*** Page 3

Benchmark Brands, Atlanta GA – Midsize, eCommerce 06/2016-08/2016

QA Engineer

Benchmark Brands sold a line of footwear products through an eCommerce website in a .Net environment. I was responsible for creating, executing and maintaining a Selenium WebDriver and Appium automation framework for the eCommerce web-based and Mobile applications in a Scrum Agile workflow. Worked with a 6 member QA team.

Developed, executed Selenium WebDriver, Appium automated test scripts for eCommerce web-based software, scripting using C#.Net in Visual Studio and TFS (CVCS) for version control. Data Driven using Excel spreadsheets.

Performed manual API testing of web services using the Postman tool with the Chrome browser.

Performed manual Mobile device testing using iPad, Android smartphones devices and emulators.

Performed data verification testing by manually writing and executing SQL queries on SQL Server databases.

Wrote, executed manual test cases from acceptance criteria and reported defects in MS TFS with Fiddler, Firebug.

Ernst & Young Testing Group, Atlanta GA – Large, Accounting Firm 04/2015-06/2016

QA Analyst

Responsible for manual UAT, functional, regression and smoke testing for enterprise-level financial wealth management application for a leading global bank. Worked with a 55+ member QA team including 4 offshore resources in India.

Worked with UFT for automating web-based applications writing automated test scripts using VBScript.

Wrote and executed manual test cases in HP ALM based on requirements documents.

Performed manual API testing of web services using Postman with the Chrome browser.

Reported, documented, managed defects using HP ALM with Fiddler, Firebug developer tools to document defects.

Performed manual Mobile testing using iPad devices and the Safari browser.

Vonage Business Solutions, Atlanta GA – Large, Telecommunications 05/2014 – 04/2015

QA Software Test Engineer

Responsible for the manual testing of Vonage VOIP and IVR enterprise-level telephone software in a Scrum Agile workflow in a Cloud-Based Linux platform using pgadmin and vi text editor. Worked on a 10 member QA team.

Responsible for developing use cases, test scenarios, test cases and test plans in qTest for the manual execution of test cases on an eCommerce web-based application and data integration testing with Salesforce CRM testing Account, Contact, Lead and Opportunity objects.

Reported, documented, managed defects using JIRA with Fiddler, Firebug developer tools to document defects.

Wrote and executed SQL queries manually to verify and validate data in SQL Server databases.

Performed manual web services using Postman sending SOAP, REST API requests in JSON and XML data formats.

Performed manual Mobile testing using the iPhone, iPad and Android smartphones and tablets.

Macy’s Systems and Technology, Atlanta GA – Large, Retail 05/2013 – 04/2014 QA Analyst

Responsible for the design and execution of manual use cases, test scenarios, test plans, and test cases for the enterprise-level, Macy’s Advertising System. Worked with a 10 member QA team including 6 offshore testers in India.

Performed manual, functional, regression, confirmation testing, production testing for Macy’s Advertising System.

Reported defects, clarification requests and enhancement requests in Macy’s BugTracker application.

Executed, maintained over 100 automated test scripts using the BadBoy automation tool using C#.Net to script tests.

Wrote and executed manual test cases based on requirements documents.

Intapp Advanced Productivity Software, Atlanta GA – Midsize, Legal Services 04/2009 – 01/2011

QA Analyst

Responsible for the automation of manual test cases for all Advanced Productivity Software web-based software products. Assisted with executing manual test cases in a Scrum Agile workflow using the AQDev Team test management tool in a .Net environment. Worked with a 3 member QA team with 3 additional remote resources in the Ukraine.

Setup, maintained and executed an automated testing framework for web-based applications using the TestComplete automation tool, manually scripting over 1,500 automated test scripts using JScript.

Wrote and executed SQL queries manually to verify data in SQL Server databases.

Certifications (3):

ISTQB Certified Agile Tester CTFL-AT, ISTQB Certified Mobile Tester CMT, ISTQB Certified Software Tester CTFL.

Education:

Bachelor of Science, in Accounting and Finance at the University of South Alabama, Mobile AL in 12/1991.

Associate of Science, in Computer Information Systems at Remington College of Technology, Mobile AL in 10/2000.

References: Available on Request.

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