Executive Assistant and Operations Manager
Resume:
Sarah L. Griffith
OXFORD, MS 38655
************@*****.***
Summary -
Professional manager with extensive experience in organization, communication, and strong hospitality/customer service skills.
Experience -
NOVEMBER 2022 - PRESENT
UNIVERSITY OF MISSISSIPPI, Oxford, Mississippi- Executive Assistant
● Acts as a liaison for the executive officer with members of internal and external departments, organizations, agencies and the general public.
● Coordinates and maintains a calendar of appointments, arrangements for travel, conferences and meetings.
● Prepares travel authorizations and reimbursements.
● Organizes, designs, and maintains a complex filing system for classifying, retrieving and disposing of such material as correspondence, records, reports and other documents.
● Drafts correspondence, reports, minutes and other similar documents.
● Prepares and/or compiles data, reports, forms and materials for various briefings, meetings, conferences or other departmental use.
● Maintains database of pertinent information.
● Maintains departmental budgets and posts charges to office accounts; reviews monthly charges and account balances.
● Assists departmental personnel with purchasing to ensure adherence to University policy on property procurement.
● Maintains equipment maintenance contracts.
● Assists with the coordination, implementation and evaluation of assigned programs or projects.
● Performs related or similar duties as required or assigned. NOVEMBER 2019- FEBRUARY 2022
UNIVERSITY OF MISSISSIPPI, Oxford, Mississippi- Operations Manager
● Supports the dean in addressing faculty, staff, and student issues
● Organizes and manages events for student orientation, department programs, and other related events. Oversees the departmental calendar for exams, events and meetings.
● Participates in the development of proposals for externally funded grants and contracts. Plans and develops departmental operating protocols and procedures
● Serves as a liaison to faculty, students, alumni, university departments, and other internal and external constituents
● Provides support to staff and faculty
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● Coordinates travel, catering, hotel arrangements, for special events and guests
● Generates memos, emails, and reports to faculty and staff
● Responsible for maintenance of office equipment and ordering office supplies
● Assists with planning of special programs and events
● Supervise student workers and work study employees
● Serves as Academic Advisor for up to 70 students NOVEMBER 2018- NOVEMBER 2019
UNIVERSITY OF MISSISSIPPI, Oxford, Mississippi- Administrative Assistant
● Provides support to staff and faculty
● Coordinates travel, catering, hotel arrangements, for special events and guests
● Generates memos, emails, and reports to faculty and staff
● Responsible for maintenance of office equipment and ordering office supplies
● Assists with planning of special programs and events
● Supervise student workers and work study employees
● Maintains records of student and faculty files
● Serves as Academic Advisor for up to 55 students SEPTEMBER 2017- NOVEMBER 2018
GRADUATE OXFORD, Oxford, Mississippi- Catering and Events Sales Manager
● Respond to high volume of incoming catering opportunities including emails, walk-ins, and phone calls
● Booking, selling, planning and coordinating events with a special focus on weddings and social events while assuring the highest level of customer service
● Build and strengthen relationships with existing and new customers to enable future bookings
● Execute contracts and BEOs, prepare invoices for daily events and ensure timeliness of final payments
● Understand the overall social market, competitor’s strengths and weaknesses, economic trends, supply and demand, and how to sell against them
● Serve the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations
● Works directly with clients and planners gathering necessary information for menu planning, floor plans, room set-up, timeliness, rental orders, decor, cost, billing details and any other requirements pertinent to their event in a timely manner and assist with those items as necessary
● Interacts effectively with all departments within the hotel to ensure guest satisfaction and a positive work environment
JUNE 2015 - NOVEMBER 2016
JOULE Coffee + Table, Raleigh, North Carolina- General Manager
● Met financial goals including budget, cost of goods, & labor
● Controlled purchasing, inventory, and quality of product 3
● Maintained all company operations and policies
● Maintained guest satisfaction by creating a safe, secure, healthy, and friendly environment for guests and employees
● Instrumental in record profit growth within 60 days of hire date AUGUST 2012 - MAY 2015
Elizabeth Heiskell Events & Catering, Oxford, Mississippi- Catering Manager
● Planning and coordination of event needs with clients, venues, florists, rental companies
● Maintained catering budgets, schedules, and cost control measures
● Supervised both full-time and temporary staff of up to 25
● Oversaw all aspects of full scale commercial kitchen activities including production, menu planning, coordination with vendors, purveyors, as well as operational budgets and accounts
● Fulfilled client needs for events scaling from high profile private dinners to large multi-faceted events such as charity galas, weddings, and fundraisers
● Worked alongside Woodson Ridge Farms, sister company to Elizabeth Heiskell Catering, to provide menus using locally sourced produce based on seasonality
● One on one interaction with clients to establish trusting working relationships MAY 2003 - APRIL 2012
Two Stick Sushi & Grill, Oxford, Mississippi- General Manager
● Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience
● Supervised staff of 30, including scheduling, training, and payroll
● Instrumental in record profit growth of approximately 20% between the years of 2003 and 2012
● Orchestrated menu and personnel management enabling Two Stick to be named MS Magazine’s Asian Restaurant of the year
Education -
AUGUST 1999-MAY 2004
University of Mississippi - Bachelor of Arts Degree - Journalism, Magazine emphasis University Committees -
AUGUST 2020 - PRESENT
Executive Committee
Scheduling Committee, Chair
Scholarship Committee
Student Awards Committee, Chair
Retention Committee
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References -
R.J. Morgan
Instructional Assistant Professor - SCHOOL OF JOURNALISM & NEW MEDIA 662-***-****
******@*******.***
Debbie Hall
Instructional Assistant Professor - SCHOOL OF JOURNALISM & NEW MEDIA 662-***-****
******@*******.***
Cori Benefiel
Clinical Programs Manager - SCHOOL OF LAW
********@*******.***
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