Work Experience
Diligent and detail-oriented supervisor with 5 years of experience in
leading and training teams in various roles, including janitorial and custodial positions. Proficient in maintaining a clean and safe environment, adhering to company policies and procedures, and performing preventive maintenance on equipment. Possess a GED and certifications in food handling and driver's license. Janitorial Supervisor
Chimes DC, Department of Commerce
2022-10 -
Current
Janitorial Supervisor,
Hit Reset, Vistas Apartments,Annandale, VA
2020-02 -
2022-07
Supervised daily cleaning operations to ensure
adherence to safety and sanitation standards.
•
Trained and mentored staff on effective cleaning
techniques and equipment usage.
•
Conducted regular inspections to identify areas for improvement in cleanliness and efficiency.
•
Developed schedules that optimized workforce
allocation and minimized downtime.
•
Implemented quality control measures to enhance
service delivery and client satisfaction.
•
Coordinated supply inventory management,
ensuring availability of essential cleaning materials.
•
Resolved staff performance issues through
constructive feedback and performance
evaluations.
•
Collaborated with management to develop
strategic initiatives for operational improvements.
•
Developed efficient work schedules for janitorial
staff to maximize productivity and maintain high
standards of cleanliness.
•
Ensured timely completion of tasks by delegating
responsibilities efficiently among team members
based on individual abilities.
•
Addressed customer concerns promptly and
professionally, resolving issues in an efficient manner.
•
Cultivated a strong reputation for exceptional
janitorial services by consistently exceeding client
•
Lisa
Whittaker
Covert
Contact
Address
Oxon Hill, MD 20745
Phone
************@*****.***
WWW
Bold Profile
Skills
Auto Service
Management
•
• Custodial Experience
• Delivery Driver Experience
Service Technician
Experience
•
Languages
English
expectations through meticulous attention to detail. Evaluated employee performance fairly and
consistently, providing constructive feedback to
facilitate development of skills within the team.
•
Enhanced staff performance by conducting regular
training sessions on proper cleaning techniques and safety measures.
•
Team Lead
Melwood, Apple Tree Early Learning PCS
2017-04 -
2019-08
Oversaw daily operations, ensuring adherence to
safety and quality standards.
•
Mentored team members, fostering skill
development and enhancing productivity.
•
Streamlined workflow processes, resulting in
improved operational efficiency.
•
Implemented training programs for staff on best
practices and compliance regulations.
•
Coordinated project timelines, aligning team efforts with organizational goals.
•
Developed strategies to enhance service delivery
and customer satisfaction.
•
Analyzed performance metrics, identifying areas for continuous improvement.
•
Facilitated communication between departments
to ensure seamless operations.
•
Trained new team members by relaying information
on company procedures and safety requirements.
•
Promoted a positive work environment by fostering
teamwork, open communication, and employee
recognition initiatives.
•
Served as a role model for the team by
demonstrating commitment to excellence,
professionalism, and adherence to company values
at all times.
•
Coached team members in techniques necessary to
complete job tasks.
•
Enhanced overall team performance by providing
regular coaching, feedback, and skill development
opportunities.
•
Collaborated with other department leads to
streamline workflows, improve interdepartmental
•
Elementary
Certifications and Licenses
Education
Additional Information
coordination, and achieve business goals
collectively.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-
quality standards.
•
• Driver's License October 2024December 2031
• Food Handler Certification
• Service Manager
G.E.D.
Woodland Job Corporation Center - Laurel, MD
1981-12 Woodland Job Corps Center - Laurel, MD
Apple Tree Learning center