Customer Service Representative and Data Entry

Dakota S. Kletschka

Chattanooga, TN *****

423-***-**** - ****************@*****.***

Summary

Good customer service skills Strong interest in assisting customers to resolve problems/issues

Highlights

• Computer proficiency

• Data Entry

• Scheduling

• Problem-solving

• Call Center Experience

• Complaint Handling and Resolution

Experience

06/2021 to 09/2021 Customer Service Representative Wilkins Research – Chattanooga, TN

• Handled escalated calls to resolve customer issues/complaints

• Maintained detailed records

• Conducted medical surveys for research company

06/2021 to 09/2021 Customer Service Representative Wilkins Research – Chattanooga, TN

• Handled escalated calls to resolve customer issues/complaints

• Maintained detailed records

• Conducted medical surveys for research company

Education

07/2014 high school diploma

The Farm School High School - Summertown, TN

Languages

Spanish

Native or Bilingual

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