Customer Service & Team Leadership Professional

JONATHAN HENRY

Customer Service • Team Leadership • General Labor

n 324-***-**** ) ****.***@*****.*** n Jacksonville, FL Professional Summary

Reliable and motivated professional with experience in customer service, leadership, sanitation, operations, and computer repair. Known for learning quickly, maintaining high standards, and delivering outstanding customer experiences in fast-paced environments.

Professional Experience

Sanitation Custodial (General Labor) – Pepsi Jul 2025 – Feb 2026

• Maintained sanitation standards.

• Supported daily operations.

• Followed strict safety procedures.

Car Wash Associate – Whistle Express Jun 2023 – Jun 2025

• Assisted customers.

• Maintained equipment.

• Delivered excellent service.

Owner & Lead Technician – Jon's Computer Repair Aug 2015 – Present

• Operated 5-star repair business.

• Diagnosed hardware/software.

• Provided upgrades and support.

Assistant General Manager – Luvs Car Wash Nov 2022 – May 2023

• Managed team of 15+.

• Handled scheduling/payroll.

• Trained staff.

Sales Advisor – Camel Premium Express May 2022 – Nov 2022

• Recommended services.

• Maintained welcoming environment.

Inventory Picker / Process Guide – Amazon Aug 2021 – Apr 2022

• Supported fulfillment.

• Trained new hires.

Education

Saltech Charter High School (2017–2020)

General Education – Marketing Focus

Core Skills

Leadership • Customer Service • Computer Repair • Team Supervision • Microsoft Office • Google Ads • Time Management • Fast Learner

Achievements

• Founded and managed a 5-star computer repair business at age 15.

• Guest Speaker at Jean Ribault High School Career Day (2021).

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